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What is TeamsDashboard?

TeamsDashboard provides a dynamic interface for monitoring presence and availability within Microsoft Teams by pulling real-time status updates from Microsoft 365 via the Graph API, all presented on a single, user-friendly screen that requires no installation, agents, or changes to firewall settings. It boasts four unique display options—Cards, Compact, Minimal, and List—each equipped with smart filters that categorize users by department, location, and job title, enabling IT administrators, team leaders, and executives to quickly identify who is available, engaged in calls, or participating in meetings. This solution is perfect for numerous uses, such as office wallboards, lobby displays, mobile dashboards for teams on duty, service desk dispatcher interfaces, and tracking the status of Teams Phone calls. The installation is straightforward, taking under five minutes, and adheres to GDPR regulations with data hosting based in Germany. Furthermore, it allows for MSAL enterprise authentication and is accessible on any device featuring a web browser, including desktops, tablets, mobile phones, and TV displays. With pricing starting at €4.25 per user each month, TeamsDashboard offers a 14-day free trial, allowing organizations to only license active users rather than the entire Microsoft 365 tenant, thus ensuring a scalable and economical choice for businesses of any size. Moreover, its versatility and ease of use make it an attractive option for organizations looking to enhance their communication and collaboration capabilities.

What is NiCE Active 365 Management Pack?

Monitoring and Visualizing Microsoft 365 Performance The deployment of Microsoft 365 can involve numerous intricate components, including Teams, SharePoint, and Exchange, and while failures are rare, they cannot be entirely dismissed. Due to the interconnected nature of M365 elements, tracking the entire deployment can be quite challenging; for instance, while your Microsoft 365 Service Health Dashboard in the Admin Center may show no reported problems, users might still submit tickets indicating issues with logging into SharePoint. This complexity is alleviated by the NiCE Active 365 Management Pack, which effectively identifies and highlights performance issues linked to specific users, groups, or mailboxes. With advanced monitoring capabilities for both infrastructure and applications, organizations can enhance user experience, expedite troubleshooting processes, prevent outages, and ultimately ensure a smoother overall operation. By leveraging such tools, IT teams can proactively address potential issues before they escalate, fostering a more reliable and efficient Microsoft 365 environment.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Teams
3CX

Integrations Supported

Microsoft 365
Microsoft Teams
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Microsoft System Center Operations Manager (SCOM)

API Availability

API Availability

Pricing Information

$4.25/month
per User
Free Trial Offered?

Pricing Information

on request
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SSIG-IT GmbH

Date Founded

2019

Company Location

Germany

Company Website

www.ssig-it.com

Company Facts

Organization Name

NiCE IT Management Solutions GmbH

Date Founded

1991

Company Location

Germany

Company Website

www.nice.de/microsoft365/

Categories and Features

Dashboard

Interactive
Private Dashboards
Public Dashboards
Scorecards

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

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