Identifix Reviews & Ratings

Identifix

3.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 3 out of 5 stars
ease 3.5 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

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What is TechPro?

TechPro is an innovative mobile work order application created specifically for Key2Act, incorporating insights from actual technicians. By shadowing technicians during service calls and analyzing their current technology interactions, we have crafted a solution that is both effective and enjoyable for them to utilize. With a design tailored to the unique needs of technicians, TechPro provides an intuitive mobile app that includes vital features such as work order management, equipment tracking, history logs, quote generation, and signature capture. The app is continuously refined and enhanced through ongoing feedback and suggestions from technicians actively working in the field. Instead of requiring a complete overhaul of your existing Field Service Management (FSM) solution, TechPro integrates effortlessly with your current FSM and Enterprise Resource Planning (ERP) systems, thereby augmenting their capabilities. Additionally, TechPro tackles prevalent challenges faced by field service companies, such as the necessity for greater operational efficiency, by offering customizable drag-and-drop workspaces that simplify task management for technicians. This strong focus on user experience and seamless integration makes TechPro an essential asset for optimizing field service operations, ultimately leading to improved service delivery and customer satisfaction.

What is Identifix?

Identifix, developed by industry professionals, offers an extensive database of over 3.5 million actual automotive repairs, aiding technicians in swiftly identifying the appropriate solutions for various vehicles, while also linking each repair to OEM Service Manuals, wiring diagrams, and labor guides. This powerful tool supports users by streamlining access to repair information, minimizing the time spent diagnosing mechanical issues, particularly for handicap-modified vehicles, and enhancing overall profitability by lowering labor expenses and improving cash flow from day one. Similarly, Direct-Hit, also crafted by technicians, provides a vast resource of real-world repair solutions, enabling users to efficiently search through more than 3 million automotive repairs, and includes shortcut testing procedures validated by numerous shops and technicians, ensuring reliable and effective outcomes. Both platforms are designed to empower automotive professionals by delivering comprehensive support and resources essential for successful vehicle repairs.

Media

Media

Integrations Supported

Integrations Supported

Brooke.ai

API Availability

API Availability

Pricing Information

$30 per user, per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

OmniByte

Date Founded

2015

Company Location

United States

Company Website

omnibyte.com

Company Facts

Organization Name

Solera, Inc

Date Founded

2005

Company Location

United States

Company Website

www.identifix.com

Categories and Features

Work Order

Customer Database
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates

Categories and Features

Auto Dealer

Not specified

Auto Repair

CRM
Inventory Management
VIN Lookup

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