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What is Tekhook?

Tekhook is a global Communications Platform as a Service (CPaaS) aimed at helping businesses engage with their customers through a variety of channels such as SMS, WhatsApp Business, RCS, Voice, Email, and OTP verification, all integrated within a single platform. Headquartered in Dubai, UAE, Tekhook boasts over 800 direct carrier connections that cover more than 190 nations, and it features a remarkable uptime SLA of 99.999%, ensuring reliable and swift messaging for sectors like banking, healthcare, e-commerce, logistics, real estate, travel, and education. Developers can effortlessly incorporate the platform into their systems through simple REST APIs, while marketing and operations teams can effectively oversee and initiate bulk campaigns via an intuitive web interface, thereby enhancing their outreach. This all-encompassing solution not only simplifies communication processes but also significantly boosts customer engagement across diverse channels, ultimately driving business success. By offering such a versatile range of functionalities, Tekhook positions itself as an essential tool for modern enterprises looking to thrive in today's competitive market.

What is IVR Technology Group?

Offer your clients secure automated payment solutions through phone and text messaging. Our platform integrates effortlessly with your current gateway and customer data. Boost customer engagement with proactive automated outreach campaigns that utilize voice, text, and email notifications. Gain immediate insights into customer satisfaction and feedback through automated phone surveys conducted both inbound and outbound. Fulfill your clients' needs for self-service automation while we handle the intricate tasks, allowing you to enjoy the positive responses from your customers. Our Compass Automation Platform acts as a complete Managed Communications Platform as a Service (CPaaS), providing a safe environment for voice and text services. It includes four customizable applications designed to suit your specific needs. As a fully managed service, we take care of all aspects of application management, carrier coordination, and security, allowing your IT team to focus exclusively on achieving your business goals. This strategy not only optimizes your operations but also significantly enhances the overall customer experience, leading to stronger client relationships. With our service, you can ensure that your communications are efficient and effective, further establishing trust with your clientele.

Media

No images available

Media

Integrations Supported

Integrations Supported

Empirix
PayTrace
Wazuh

API Availability

API Availability

Pricing Information

$0.005
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Tekhook

Date Founded

2018

Company Location

United Arab Emirates

Company Website

www.tekhook.co

Company Facts

Organization Name

IVR Technology Group

Date Founded

2003

Company Location

United States

Company Website

www.ivrtechgroup.com

Categories and Features

Bulk SMS

Not specified

SMS API

Not specified

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Survey Management
Text to Speech
Voice Customization

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