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What is Telappliant?

Since 2003, our mission has been to support the growth trajectories of small and medium-sized enterprises. We provide a range of budget-friendly phone systems that come packed with diverse features, alongside high-speed internet solutions and all-encompassing IT and cybersecurity offerings. Recently, advancements in VoIP (Voice over Internet Protocol) technology have allowed for a smooth transition of voice services to the cloud. The cloud typically refers to services that are managed in data centers and accessed over the internet, with cloud telephony specifically focusing on voice services that replace traditional telephone systems like PBXs with solutions offered by external providers. By utilizing smart call management and examining behavioral trends, businesses can greatly boost customer satisfaction and make well-informed choices. This technological progression empowers smaller businesses to compete more effectively with larger firms by broadening their operational reach and enhancing initial customer interactions. Furthermore, users can access their systems remotely from virtually anywhere, enabling them to enjoy full functionality of their office phones while they are away. Adopting these innovative technologies not only enhances operational efficiency but also significantly improves customer engagement, ultimately leading to better business outcomes. As companies continue to embrace these solutions, the potential for growth and success expands even further.

What is Ringover?

Since its establishment in 2005, Ingouver Group has positioned itself as a leading European SaaS publisher and telecommunications provider. With a deep-rooted expertise in business telecommunications, the company launched Ringover in early 2018, offering a comprehensive communication solution that includes voice, video, chat, SMS, and call center functionalities, all delivered through a 100% cloud-based platform that serves 10,000 users. Ringover seamlessly integrates with various business applications and offers real-time analytics, simplifying the management of business communications to just a few clicks. The foundation of our success lies in our complete technological knowledge, an intuitive user interface, and unwavering support throughout the entire process. With Ringover, you can connect with your business from any location across the globe using either smartphones or PCs, requiring only a reliable internet connection to facilitate this flexibility. Additionally, this innovative platform empowers teams to collaborate efficiently, making it an essential tool for modern businesses.

Media

Media

Integrations Supported

Integrations Supported

5X
Aqore
BoldDesk
Brik Pro
Crelate
Crono
Freshdesk
Gorgias
HubSpot Customer Platform
HubSpot Service Hub
Intercom
Modjo
Noota
Outdoo AI
Praiz
Raisetalk
Salesforce
Tracker
Workers by Delos
Zapier

API Availability

API Availability

Pricing Information

$30 per month
Free Trial Offered?

Pricing Information

$44.00/month/user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Telappliant

Company Location

United Kingdom

Company Website

www.telappliant.com

Company Facts

Organization Name

Ringover

Date Founded

2005

Company Location

France

Company Website

www.ringover.com

Categories and Features

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP

Categories and Features

AI Dialers

Not specified

Auto Dialer

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Reporting/Analytics

Call Recording

Not specified

Call Tracking

Call Recording
Call Routing
IVR / Voice Recognition

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Cloud PBX

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Phone Key Input
Text to Speech
Voice Customization
Voice Mail

Productivity

Not specified

Sales

Not specified

Sales Dialers

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Not specified

Web Conferencing

Not specified

Popular Alternatives

Popular Alternatives

TCMS Reviews & Ratings

TCMS

Total Call Center Management Solutions