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What is Telemation?

Founded in 1978, Database Systems Corp. (DSC) has consistently led the way in providing innovative software solutions and call center technologies to a range of businesses and organizations. Our flagship CRM software, Telemation, was developed under the conviction that the prompt and professional delivery of information is vital for achieving business success. In addition to this, we recognize that adaptability is crucial in today’s rapidly changing business environment. This foundational principle has been woven into the very fabric of our contact center software from the beginning. As a result, numerous call center managers, each with their own unique and shifting requirements, have chosen Telemation as their solution of choice and continue to depend on it. When there is a pressing need for swift implementation of new features or adjustments to existing initiatives, Telemation emerges as the preferred solution. Furthermore, Telemation is enhanced with CTI functionalities that synergize seamlessly with our call center phone system, which boasts features like outbound predictive dialing, inbound call distribution (ACD), and Interactive Voice Response (IVR). Additionally, our phone system integrates Text To Speech capabilities, further improving communication efficiency. This extensive array of features establishes Telemation as an essential tool for contemporary call center operations, ensuring that businesses can thrive in the competitive market. Ultimately, we are committed to continuously evolving our offerings to meet the future demands of our clients.

What is CallBlitzer?

Discover a complete solution tailored to boost your business's growth by broadening your outreach and minimizing transfer expenses. To get started, we provide an impressive 5000 free minutes! CallBlitzer's all-encompassing platform equips your organization with vital tools to craft highly focused campaigns that can easily scale to accommodate significant call volumes. Furthermore, this system improves your capacity to connect with clients promptly and efficiently. With CallBlitzer's user-friendly “Press 1” feature, you can effortlessly direct callers to your team of live agents for additional support, all while benefiting from our powerful system. Our Voice Broadcasting service comes with a variety of customizable features designed to meet your unique business needs. By utilizing our platform's sophisticated end-to-end functionalities, you gain the flexibility to tailor every element of your campaign, from dialing methods to transfer options, ensuring optimal engagement and outreach to your target audience. Consequently, this empowers businesses to not only connect with a larger customer base but also foster enduring relationships through effective communication tactics as well. In an ever-evolving market, leveraging such innovative tools can make all the difference in achieving sustainable growth and customer satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$25 per month

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Database Systems

Date Founded

1978

Company Website

www.databasesystemscorp.com/pstelemation.htm

Company Facts

Organization Name

CallBlitzer

Date Founded

2006

Company Location

United States

Company Website

www.callblitzer.com

Categories and Features

Call Center

Call Recording
Database
IVR / Voice Recognition
Predictive Dialer
Real-time Chat
Reporting/Analytics

IVR

Call Recording
Voice Mail

Predictive Dialer

Call Recording

Telephony

IVR / Voice Recognition
Predictive Dialer

Categories and Features

Predictive Dialer

Not specified

Voice Broadcasting

Not specified

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