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What is Telemation?

Founded in 1978, Database Systems Corp. (DSC) has consistently led the way in providing innovative software solutions and call center technologies to a range of businesses and organizations. Our flagship CRM software, Telemation, was developed under the conviction that the prompt and professional delivery of information is vital for achieving business success. In addition to this, we recognize that adaptability is crucial in today’s rapidly changing business environment. This foundational principle has been woven into the very fabric of our contact center software from the beginning. As a result, numerous call center managers, each with their own unique and shifting requirements, have chosen Telemation as their solution of choice and continue to depend on it. When there is a pressing need for swift implementation of new features or adjustments to existing initiatives, Telemation emerges as the preferred solution. Furthermore, Telemation is enhanced with CTI functionalities that synergize seamlessly with our call center phone system, which boasts features like outbound predictive dialing, inbound call distribution (ACD), and Interactive Voice Response (IVR). Additionally, our phone system integrates Text To Speech capabilities, further improving communication efficiency. This extensive array of features establishes Telemation as an essential tool for contemporary call center operations, ensuring that businesses can thrive in the competitive market. Ultimately, we are committed to continuously evolving our offerings to meet the future demands of our clients.

What is DialersPro Predictive Dialer?

We appreciate you taking the time to engage with this content, and we sincerely apologize for the length of this article; that said, a critical business decision is approaching, making it essential to present all pertinent information in a clear manner to aid your decision-making process. You are here because you sense that something is not quite right, and it’s probable that there is a deeper issue that requires your attention. While your business is functioning and generating income, you have the impression that your daily operations could benefit from greater simplicity and enhanced efficiency. There is a desire for improved oversight that encompasses both the larger framework of your operations and the intricate details as well. You have raised concerns regarding your conversion rates, fearing that valuable leads may be slipping through the cracks, which prompts you to wonder if there is a reliable way to track every lead thoroughly. Furthermore, you understand that the outcomes of appointments are vital to your sales success, yet you find yourself questioning whether your sales team can deliver timely and accurate reports for every meeting they handle. Implementing this strategy will provide you with all the necessary tools aimed at boosting sales while granting you peace of mind, ultimately ensuring that your business operates not just effectively, but with an enhanced sense of confidence and clarity. By addressing these issues, you can steer your business toward a more prosperous and organized future.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$25 per month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Database Systems

Date Founded

1978

Company Website

www.databasesystemscorp.com/pstelemation.htm

Company Facts

Organization Name

DialersPro

Date Founded

2006

Company Location

United States

Company Website

www.dialerspro.com

Categories and Features

Call Center

Call Recording
Database
IVR / Voice Recognition
Predictive Dialer
Real-time Chat
Reporting/Analytics

IVR

Call Recording
Voice Mail

Predictive Dialer

Call Recording

Telephony

IVR / Voice Recognition
Predictive Dialer

Categories and Features

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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