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What is Telephox?

Our BPA software is tailored specifically to address the distinct requirements of your organization, facilitating improved operational excellence, empowering your team, and providing increased value to your customers. By automating routine and predictable tasks, you can optimize your workflows and simplify operations. This flexibility allows your staff to focus on critical business activities, ranging from onboarding procedures to comprehensive reporting. Enhance your productivity by reducing the time spent on tedious manual tasks, while also significantly decreasing the likelihood of errors through automated workflows. Effortlessly and securely integrate your data to broaden your operational potential. Shift from managing physical documents to pioneering efficiency and innovation. With our BPA technology, you can eliminate the need for labor-intensive tasks that are prone to errors, ultimately creating a more agile and precise business environment. Consequently, your organization can prioritize strategic goals instead of becoming overwhelmed by monotonous processes, allowing for greater innovation and growth. As a bonus, this transition can lead to improved employee satisfaction, as team members engage in more meaningful and impactful work.

What is Bria?

Bria serves as a versatile softphone that enhances the functionality of your call server, PBX, or VoIP service, allowing you to receive calls seamlessly on both your desktop and mobile devices. With CounterPath's features, you can engage in team messaging, HD video conferencing, and screen sharing, all from a single platform. The audio quality is exceptional, providing crystal clear sound and 1080p video calls, whether you're in the office or on the move. Managing your calls is straightforward with user-friendly options for call recording, music-on-hold, and transferring calls. If you're seeking additional collaboration tools, Bria Enterprise and Bria Teams include enhanced functionalities such as team messaging and screen sharing, accommodating up to 200 participants. This all-in-one app allows you to communicate, collaborate, and share effortlessly across various devices, ensuring that your calling and messaging history is synchronized, so you remain informed at all times. To explore more about these features, you can visit counterpath.com for additional details.

Media

Media

Integrations Supported

Integrations Supported

ACCOUNTS
Halo Health Platform
Microsoft Outlook
Salesforce
Skype
YetiForce CRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$2.95/user/month
Bria Solo $2.95/user/month on annual plan
Bria Teams $4.95/user/month on annual plan
Bria Teams Pro $9.95/user/month on annual plan
Bria Enterprise - contact for quote
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Telephox

Company Website

telephox.com

Company Facts

Organization Name

CounterPath

Date Founded

2002

Company Location

Canada

Company Website

www.counterpath.com

Categories and Features

Business VoIP

Call Recording
IVR / Voice Recognition
Unified Communications

Telephony

Auto-Dialer
IVR / Voice Recognition
Predictive Dialer
VoIP

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Escalation Management
Inbound Call Center
Outbound Call Center
Real-time Chat
Reporting/Analytics

Telephony

Call Center Management
Call Monitoring
Contact Management
VoIP
Voice & Data Integration

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