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What is Teliqon?

Teliqon delivers a unified communication environment for businesses that need reliable voice and messaging capabilities without complex infrastructure. The platform combines cloud telephony, messaging tools, and automation features into a single system designed to support modern business operations. Companies can connect local or international virtual numbers, manage inbound and outbound communication, and run automated dialing campaigns to reach customers more efficiently. SMS functionality allows businesses to send notifications, alerts, and promotional messages globally with high delivery performance. The system integrates with CRM platforms and internal tools, enabling teams to synchronize customer data, monitor interactions, and streamline communication workflows. This helps organizations improve response times, maintain better customer relationships, and increase operational transparency. Teliqon is built to scale with business growth, supporting distributed teams, remote work environments, and multi-country operations. Its flexible architecture and usage-based model make it suitable for startups, growing companies, and enterprises looking to optimize communication processes and expand their global reach.

What is Syniverse CPaaS Concierge?

Syniverse's Concierge, a cutting-edge Communications Platform as a Service (CPaaS), offers a cloud-based messaging solution that significantly enhances how businesses interact with their customers. This innovative platform allows organizations to unify their communication strategies by connecting existing applications with a range of communication methods, thus enabling them to effectively reach their customer base across preferred mobile channels instantaneously. Designed to support and accelerate digital transformation, this CPaaS solution is suitable for businesses at any stage of their growth journey. With its customizable and plug-and-play nature, companies can tailor the platform to fit their budgetary limitations, operational needs, and marketing strategies while improving customer experience. As relying on a single mobile channel may not suffice to engage every consumer, leveraging multiple communication avenues is essential for boosting customer satisfaction and ensuring smooth interactions for users on any mobile platform. Moreover, by adopting such a holistic communication strategy, businesses can cultivate deeper connections with their customers, ultimately leading to increased loyalty and engagement. This comprehensive approach not only enhances customer interactions but also empowers companies to stay competitive in a rapidly evolving market landscape.

Media

Media

Integrations Supported

Salesforce
Zendesk
Active Directory
Amazon S3
Google Cloud Storage
Greenhouse
Jira
Microsoft Dynamics GP
Microsoft Outlook
Microsoft Teams
Odoo
Oracle Sales
Protel Cloud PMS
Red Hat Integration
SAP CRM
SQL Server
WhatsApp
Zoho CRM
Zoho CRM Plus
Zoho Desk

Integrations Supported

Salesforce
Zendesk
Active Directory
Amazon S3
Google Cloud Storage
Greenhouse
Jira
Microsoft Dynamics GP
Microsoft Outlook
Microsoft Teams
Odoo
Oracle Sales
Protel Cloud PMS
Red Hat Integration
SAP CRM
SQL Server
WhatsApp
Zoho CRM
Zoho CRM Plus
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

49$/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Teliqon

Date Founded

2018

Company Location

Estonia

Company Website

teliqon.io

Company Facts

Organization Name

Syniverse

Date Founded

1987

Company Location

United States

Company Website

www.syniverse.com/products/cpaas-concierge

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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