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What is TellerGraph?

For a considerable duration, TELLERGRAPH has proven to be the standard for tools focused on branch staffing solutions. Its usage has been adopted by a wide array of financial institutions, and it also reaches the phone support and order departments of various non-bank entities. This adaptable tool is particularly suited for any setting where customer wait times are a concern. The TELLERGRAPH Teller Staffing Model functions on a personal computer, determining ideal staffing levels based on set maximum wait times and other parameters designated by the institution. The software provides a visual representation of staffing requirements throughout the day, broken down by each day of the week. These visual aids facilitate comparisons between existing staffing levels and suggested schedules, aiding in the enhancement of both customer service and employee productivity. Furthermore, service and activity benchmarks can be customized for different locations, allowing for up to four service areas in each branch, thereby offering a thorough overview of staffing and scheduling information. This adaptability guarantees that every branch can effectively address its specific operational needs while optimizing overall performance. Consequently, TELLERGRAPH remains an essential asset for improving branch efficiency across the board.

What is ActivateStaff?

ActivateStaff, previously known as TimeSaved, is transforming the way recruitment agencies attract, connect with, and deploy potential candidates. This staffing platform is adaptable for both shift-based and placement-focused agencies, all accessible through a customizable white-label application. Candidates are able to quickly and easily enter their information and upload necessary documents during the onboarding process, which can then be utilized to match them with suitable job opportunities. Depending on agency preferences, candidates may receive direct job invitations or choose from a selection on a curated job board. The seamless exchange of real-time data between the agency's portal and the mobile application (and integrated ATS) guarantees that the information remains accurate and current. Additionally, branded push notifications alert candidates about job opportunities and messages, ensuring that key communications stand out. Recruiters benefit from various channels to engage with candidates, including SMS, in-app messaging, and email, along with geo-fencing capabilities to accurately track job locations and monitor clock-in times. This streamlined approach reduces the time spent on candidate searches, information updates, and outreach, allowing recruiters to focus more on building relationships and achieving business objectives. Established in 2016, ActivateStaff is based in Toronto, Ontario, Canada, and continues to innovate within the staffing industry.

Media

Media

Integrations Supported

Stackpile

Integrations Supported

Bullhorn

API Availability

API Availability

Pricing Information

$10000 one-time payment

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Castle Creative Services

Date Founded

1981

Company Location

United States

Company Website

www.castlecreative.com/tellergraph.htm

Company Facts

Organization Name

ActivateStaff

Date Founded

2016

Company Location

Canada

Company Website

activatestaff.com

Categories and Features

Banking

Compliance Tracking
Corporate Banking

Categories and Features

Recruiting

CRM
Interaction Tracking
Onboarding
Recruiting Firms

Recruiting Agency

Candidate Management

Staffing

Billing & Invoicing
CRM
Candidate Management
Job Requisition
Onboarding
Self Service Portal
Temporary Staffing

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