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What is TellerGraph?

For a considerable duration, TELLERGRAPH has proven to be the standard for tools focused on branch staffing solutions. Its usage has been adopted by a wide array of financial institutions, and it also reaches the phone support and order departments of various non-bank entities. This adaptable tool is particularly suited for any setting where customer wait times are a concern. The TELLERGRAPH Teller Staffing Model functions on a personal computer, determining ideal staffing levels based on set maximum wait times and other parameters designated by the institution. The software provides a visual representation of staffing requirements throughout the day, broken down by each day of the week. These visual aids facilitate comparisons between existing staffing levels and suggested schedules, aiding in the enhancement of both customer service and employee productivity. Furthermore, service and activity benchmarks can be customized for different locations, allowing for up to four service areas in each branch, thereby offering a thorough overview of staffing and scheduling information. This adaptability guarantees that every branch can effectively address its specific operational needs while optimizing overall performance. Consequently, TELLERGRAPH remains an essential asset for improving branch efficiency across the board.

What is COATS?

Coats staffing software features an extensive suite that encompasses an integrated CRM, payroll system, and comprehensive accounting capabilities, all engineered to operate flawlessly across various states, branches, and local areas. With functionalities like online applicant submissions, resume parsing, and job advertisements, it is recognized as one of the leading solutions in the staffing and recruitment industry. Beyond its primary features, COATS provides a variety of services to its clients, such as installation, training, updates, and robust tech support, all crafted to foster a more user-friendly and client-centric staffing software experience. This commitment helps ensure that your daily operations proceed without interruptions. Users can easily transition from front office duties to back office operations due to the cohesive COATS interface. Additionally, with all data centralized in a single database, redundant data entry is eliminated, enhancing the efficiency of the entire workflow. The unwavering focus on user experience and operational effectiveness positions COATS as an indispensable resource for staffing agencies, ultimately contributing to their success in a competitive market. With its continual updates and improvements, COATS remains at the forefront of staffing technology, adapting to the evolving needs of its users.

Media

Media

Integrations Supported

Stackpile

Integrations Supported

Stackpile

API Availability

Has API

API Availability

Has API

Pricing Information

$10000 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Castle Creative Services

Date Founded

1981

Company Location

United States

Company Website

www.castlecreative.com/tellergraph.htm

Company Facts

Organization Name

Sarach Technologies

Company Location

United States

Company Website

www.coatssql.com

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Categories and Features

Recruiting

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

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