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What is TellerGraph?

For a considerable duration, TELLERGRAPH has proven to be the standard for tools focused on branch staffing solutions. Its usage has been adopted by a wide array of financial institutions, and it also reaches the phone support and order departments of various non-bank entities. This adaptable tool is particularly suited for any setting where customer wait times are a concern. The TELLERGRAPH Teller Staffing Model functions on a personal computer, determining ideal staffing levels based on set maximum wait times and other parameters designated by the institution. The software provides a visual representation of staffing requirements throughout the day, broken down by each day of the week. These visual aids facilitate comparisons between existing staffing levels and suggested schedules, aiding in the enhancement of both customer service and employee productivity. Furthermore, service and activity benchmarks can be customized for different locations, allowing for up to four service areas in each branch, thereby offering a thorough overview of staffing and scheduling information. This adaptability guarantees that every branch can effectively address its specific operational needs while optimizing overall performance. Consequently, TELLERGRAPH remains an essential asset for improving branch efficiency across the board.

What is COATS?

Coats staffing software features an extensive suite that encompasses an integrated CRM, payroll system, and comprehensive accounting capabilities, all engineered to operate flawlessly across various states, branches, and local areas. With functionalities like online applicant submissions, resume parsing, and job advertisements, it is recognized as one of the leading solutions in the staffing and recruitment industry. Beyond its primary features, COATS provides a variety of services to its clients, such as installation, training, updates, and robust tech support, all crafted to foster a more user-friendly and client-centric staffing software experience. This commitment helps ensure that your daily operations proceed without interruptions. Users can easily transition from front office duties to back office operations due to the cohesive COATS interface. Additionally, with all data centralized in a single database, redundant data entry is eliminated, enhancing the efficiency of the entire workflow. The unwavering focus on user experience and operational effectiveness positions COATS as an indispensable resource for staffing agencies, ultimately contributing to their success in a competitive market. With its continual updates and improvements, COATS remains at the forefront of staffing technology, adapting to the evolving needs of its users.

Media

Media

Integrations Supported

Stackpile

Integrations Supported

API Availability

API Availability

Pricing Information

$10000 one-time payment

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Castle Creative Services

Date Founded

1981

Company Location

United States

Company Website

www.castlecreative.com/tellergraph.htm

Company Facts

Organization Name

Sarach Technologies

Company Location

United States

Company Website

www.coatssql.com

Categories and Features

Banking

Compliance Tracking
Corporate Banking

Categories and Features

Recruiting

CRM
Interaction Tracking
Job Board Posting
Job Requisition
Recruiting Firms
Resume Parsing
Self Service Portal

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