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What is TellerGraph?

For a considerable duration, TELLERGRAPH has proven to be the standard for tools focused on branch staffing solutions. Its usage has been adopted by a wide array of financial institutions, and it also reaches the phone support and order departments of various non-bank entities. This adaptable tool is particularly suited for any setting where customer wait times are a concern. The TELLERGRAPH Teller Staffing Model functions on a personal computer, determining ideal staffing levels based on set maximum wait times and other parameters designated by the institution. The software provides a visual representation of staffing requirements throughout the day, broken down by each day of the week. These visual aids facilitate comparisons between existing staffing levels and suggested schedules, aiding in the enhancement of both customer service and employee productivity. Furthermore, service and activity benchmarks can be customized for different locations, allowing for up to four service areas in each branch, thereby offering a thorough overview of staffing and scheduling information. This adaptability guarantees that every branch can effectively address its specific operational needs while optimizing overall performance. Consequently, TELLERGRAPH remains an essential asset for improving branch efficiency across the board.

What is ChildCareIRiS?

Introducing ChildCareIRiS (Intelligent Resource iScheduler), the only scheduling tool crafted exclusively for the childcare industry. This cutting-edge, cloud-based application is designed to help childcare providers overcome typical staffing dilemmas, enabling them to focus on operating their exceptional programs more effectively. ChildCareIRiS not only creates staffing schedules tailored for childcare centers but also promotes efficient communication across different management tiers. By utilizing staff schedules, historical attendance records, and licensing requirements, IRiS streamlines the development and maintenance of a clear visual staffing schedule for facilities. This all-encompassing visual resource supports task prioritization, optimizes staff deployment, and significantly lowers labor expenses. Furthermore, if you currently lack a center management system or are using one that we have yet to link with, we offer support in transferring your data to the ChildCareIRiS platform, guaranteeing a smooth transition. With ChildCareIRiS, childcare providers can significantly boost their operational effectiveness while concentrating on delivering high-quality care. This innovative approach not only enhances productivity but also fosters a better environment for both staff and children alike.

Media

Media

Integrations Supported

Stackpile

Integrations Supported

API Availability

API Availability

Pricing Information

$10000 one-time payment

Pricing Information

$49 per month

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Castle Creative Services

Date Founded

1981

Company Location

United States

Company Website

www.castlecreative.com/tellergraph.htm

Company Facts

Organization Name

ChildCareIRiS

Date Founded

2016

Company Location

United States

Company Website

childcareiris.com

Categories and Features

Banking

Compliance Tracking
Corporate Banking

Categories and Features

Child Care

Calendar Management
Check-in / Check-out
Child Care Center
Daily Reports
Employee Management

Employee Scheduling

Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

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