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What is TellerGraph?

For a considerable duration, TELLERGRAPH has proven to be the standard for tools focused on branch staffing solutions. Its usage has been adopted by a wide array of financial institutions, and it also reaches the phone support and order departments of various non-bank entities. This adaptable tool is particularly suited for any setting where customer wait times are a concern. The TELLERGRAPH Teller Staffing Model functions on a personal computer, determining ideal staffing levels based on set maximum wait times and other parameters designated by the institution. The software provides a visual representation of staffing requirements throughout the day, broken down by each day of the week. These visual aids facilitate comparisons between existing staffing levels and suggested schedules, aiding in the enhancement of both customer service and employee productivity. Furthermore, service and activity benchmarks can be customized for different locations, allowing for up to four service areas in each branch, thereby offering a thorough overview of staffing and scheduling information. This adaptability guarantees that every branch can effectively address its specific operational needs while optimizing overall performance. Consequently, TELLERGRAPH remains an essential asset for improving branch efficiency across the board.

What is Marketscience Studio?

Our state-of-the-art Marketing Analytics and optimization software provides a unified platform designed for advanced analysis of marketing investments. Users, regardless of their level of analytical skill, can navigate the data visualization section to examine and interpret a variety of visual data and statistics, which are crucial for validating information and forming initial insights and hypotheses about the factors driving demand. The core Modeling module boasts a comprehensive user interface (UI) that facilitates the setup of different dynamic linear panel models applicable across all levels of the client's business operations. Additionally, custom model configurations can be effortlessly linked to the model database, allowing for the necessary transformations of variables, which are then communicated to the proprietary model estimation algorithm within the OxMetrics analytics suite. This seamless integration empowers users to conduct thorough analyses of their marketing tactics and encourages informed, data-driven decision-making. Furthermore, by leveraging these advanced capabilities, businesses can enhance their understanding of market dynamics and optimize their strategies for better performance.

Media

Media

Integrations Supported

Stackpile

Integrations Supported

API Availability

API Availability

Pricing Information

$10000 one-time payment

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Castle Creative Services

Date Founded

1981

Company Location

United States

Company Website

www.castlecreative.com/tellergraph.htm

Company Facts

Organization Name

Marketscience

Date Founded

2017

Company Location

United States

Company Website

market.science/mmm-software/

Categories and Features

Banking

Compliance Tracking
Corporate Banking

Categories and Features

Marketing Analytics

Not specified

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