Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • WaitWell Reviews & Ratings
    211 Ratings
    Company Website
  • Banker's Dashboard Reviews & Ratings
    6 Ratings
    Company Website
  • Bridgit Reviews & Ratings
    80 Ratings
    Company Website
  • SMS Storetraffic Reviews & Ratings
    132 Ratings
    Company Website
  • North One Reviews & Ratings
    5,042 Ratings
    Company Website
  • Everstage Reviews & Ratings
    3,823 Ratings
    Company Website
  • TE Recruit Reviews & Ratings
    639 Ratings
    Company Website
  • JAMS Scheduler Reviews & Ratings
    285 Ratings
    Company Website
  • SBS Banking Platform Reviews & Ratings
    29 Ratings
  • RemotePeople Reviews & Ratings
    546 Ratings
    Company Website

What is TellerGraph?

For a considerable duration, TELLERGRAPH has proven to be the standard for tools focused on branch staffing solutions. Its usage has been adopted by a wide array of financial institutions, and it also reaches the phone support and order departments of various non-bank entities. This adaptable tool is particularly suited for any setting where customer wait times are a concern. The TELLERGRAPH Teller Staffing Model functions on a personal computer, determining ideal staffing levels based on set maximum wait times and other parameters designated by the institution. The software provides a visual representation of staffing requirements throughout the day, broken down by each day of the week. These visual aids facilitate comparisons between existing staffing levels and suggested schedules, aiding in the enhancement of both customer service and employee productivity. Furthermore, service and activity benchmarks can be customized for different locations, allowing for up to four service areas in each branch, thereby offering a thorough overview of staffing and scheduling information. This adaptability guarantees that every branch can effectively address its specific operational needs while optimizing overall performance. Consequently, TELLERGRAPH remains an essential asset for improving branch efficiency across the board.

What is PolyOptimum ProAct?

The system's essential elements encompass the configuration of its backbone, robust security protocols, regular maintenance, a customizable staff database, streamlined scheduling, capabilities for international staffing, SMS and text messaging functionalities, violation monitoring, electronic timesheet approvals, scheduling simulations, and extensive reporting tools. ProAct-Lite functions as the online counterpart to ProAct, integrating features such as a staff database, scheduling capabilities, violation oversight, SMS/text messaging options, staffing management, electronic approval of timesheets, and basic reporting tools. This system is equipped with various resources to facilitate communication and engagement with employees and volunteers through their mobile devices. Users are offered a variety of choices for managing their staff, including the ability to request schedules, swap shifts, monitor availability, address staffing shortages, log overtime, manage call-backs, and confirm timesheets, thereby enhancing the efficiency of workforce management. Furthermore, by promoting effective communication and flexibility, the platform not only improves operational efficiency but also significantly boosts employee morale and involvement in the workplace. Ultimately, this comprehensive approach aids organizations in adapting to the dynamic nature of workforce management.

Media

Media

Integrations Supported

Stackpile

Integrations Supported

Azure NetApp Files
NetApp Cloud Insights

API Availability

API Availability

Pricing Information

$10000 one-time payment

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Castle Creative Services

Date Founded

1981

Company Location

United States

Company Website

www.castlecreative.com/tellergraph.htm

Company Facts

Organization Name

PolyOptimum

Company Website

www.polyoptimum.com

Categories and Features

Banking

Compliance Tracking
Corporate Banking

Categories and Features

Medical Scheduling

On Call Scheduling
Staff Scheduling

Popular Alternatives

iStaff Reviews & Ratings

iStaff

Staffing Software

Popular Alternatives

ANSOS Reviews & Ratings

ANSOS

HealthStream
VeriBranch Reviews & Ratings

VeriBranch

VeriPark
FlexShift Reviews & Ratings

FlexShift

FlexShift Software