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What is Tenfold?

Integrating customer data with engagement systems at key moments creates opportunities for meaningful and context-driven conversations. This approach sets a high standard for customer experiences. Tenfold provides service and sales representatives with in-depth insights into every customer during each interaction, all through a single, streamlined interface. This cutting-edge technology enables representatives to anticipate customer needs and take necessary actions that improve ticket resolution times and increase sales. By employing our extensive suite of automation tools, workflows can be streamlined, significantly reducing the workload on representatives. Tenfold automatically logs all customer interactions and notes directly into your CRM, eliminating the hassle of manual data entry. With our Click-to-Dial feature, representatives no longer need to dial numbers manually, allowing for increased efficiency. Additionally, our platform includes features like script pop-ups and simple note-taking, ensuring that representatives can devote more time to nurturing relationships instead of managing administrative tasks. In doing so, Tenfold not only enhances productivity but also fosters a more personalized customer experience.

What is Salesedi?

Efficiently handling communication from a single, centralized platform greatly improves workflow productivity. In this context, SALESEDI offers an innovative and economical approach as a Sales Network Management System, enabling prompt communication throughout all points of the sales network. Developed entirely by MAP at Boğaziçi University Technopark, SALESEDI is a flexible web application that works flawlessly on both desktop and mobile devices, easily integrating with your current ERP systems. Its strong infrastructure allows for numerous customization options, making it possible to create tailored point-to-point solutions. The system includes a customizable hierarchical relationship management structure, which is organized by region, customer, store, and category for optimal usability. Additionally, beyond the swift and comprehensive reports generated by the system, we can create custom reports specifically aligned with your company’s unique requirements, ensuring that you receive the most relevant insights. This level of adaptability makes SALESEDI an essential resource for any business striving to enhance the efficiency of its sales processes while staying responsive to market demands. Ultimately, it empowers organizations to make informed decisions quickly and effectively.

Media

Media

Integrations Supported

Bullhorn
HubSpot Marketing Hub
Keap
NetSuite
Nextiva
Salesforce
TntWare DonorHub
Vonage Business
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

Tenfold

Date Founded

2014

Company Location

United States

Company Website

www.tenfold.com

Company Facts

Organization Name

MAP

Date Founded

1997

Company Location

Turkey

Company Website

www.map.com.tr/solutions/salesedi-sales-management-system/

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Customer Service

Appointment Management
Performance Metrics

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence

Sales Enablement

Collaboration
Contact Management
Goals / Quota Management
Lead Management
Performance Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Contact Management
Customer Database
Lead Management
Opportunity Management
Performance Metrics

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Sales Enablement

Not specified

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