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What is TENIOS?

Welcome to TENIOS, the cloud communications provider under the Apifonica Group umbrella. Based in Germany, TENIOS focuses on innovative AI voicebots and telephony solutions designed for businesses. Their succinct mission is to deliver Conversational AI to the global market. Driven by a passion for automation, a dedicated team of specialists in Cloud Technology, Telephony, and AI collaborates to enhance business communication and streamline related workflows. TENIOS Voicebots efficiently manage both outbound and inbound calls, follow up with leads, pre-qualify them, update CRM data in real-time, and generate reports to enhance customer communication strategies. Their all-encompassing telecom platform provides a variety of services, including virtual phone numbers, smart call routing, interactive voice response (IVR) systems, SMS, RCS, and a powerful Voice API for the smooth integration of voice applications. With more than twenty years of industry experience and hosting services based in Germany, TENIOS guarantees dependable and scalable communication solutions that are customized to accommodate a wide array of business requirements. Additionally, their commitment to innovation positions them as a leader in the evolving landscape of cloud communications.

What is Automate365?

Gnani.ai has introduced an advanced virtual assistant that utilizes artificial intelligence to enhance customer interactions while significantly reducing operational expenditures. This adaptable solution features a low-code/no-code platform that comes with over 100 pre-built workflows, allowing companies to deploy their services in a week or even less. With capabilities to support more than 40 languages, it offers immediate responses and boasts an impressive 70% reduction in operational costs. The platform’s advanced natural language understanding (NLU) features enable it to effectively handle inquiries involving multiple intents and entities, achieving an accuracy rate that surpasses 90%. Moreover, it utilizes continuous unsupervised learning, which guarantees ongoing enhancements in the virtual assistant's performance and its ability to adapt over time. Consequently, businesses can look forward to not just improved efficiency but also increased customer satisfaction as they integrate this innovative tool into their operations. This technology represents a significant leap forward in the quest for better customer engagement and streamlined service processes.

Media

Media

Integrations Supported

HubSpot CRM
Amazon Connect
Ameyo by Exotel
Aspect CTRM
Avaya Cloud Office
Bigin by Zoho CRM
Exotel
Genesys Cloud CX
HubSpot Customer Platform
Kaleyra
Knowlarity
Kommo
Microsoft Dynamics 365
Oracle CRM On Demand
Pipedrive
Salesforce
Twilio
Zapier
Zendesk
Zoho CRM

Integrations Supported

HubSpot CRM
Amazon Connect
Ameyo by Exotel
Aspect CTRM
Avaya Cloud Office
Bigin by Zoho CRM
Exotel
Genesys Cloud CX
HubSpot Customer Platform
Kaleyra
Knowlarity
Kommo
Microsoft Dynamics 365
Oracle CRM On Demand
Pipedrive
Salesforce
Twilio
Zapier
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

€50/ month (Pay as YouGo)
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TENIOS

Date Founded

2001

Company Location

Germany

Company Website

www.tenios.de/

Company Facts

Organization Name

gnani.ai

Company Location

India

Company Website

www.gnani.ai/products/ai-powered-virtual-assistant/

Categories and Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

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