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What is TENIOS?

Welcome to TENIOS, the cloud communications provider under the Apifonica Group umbrella. Based in Germany, TENIOS focuses on innovative AI voicebots and telephony solutions designed for businesses. Their succinct mission is to deliver Conversational AI to the global market. Driven by a passion for automation, a dedicated team of specialists in Cloud Technology, Telephony, and AI collaborates to enhance business communication and streamline related workflows. TENIOS Voicebots efficiently manage both outbound and inbound calls, follow up with leads, pre-qualify them, update CRM data in real-time, and generate reports to enhance customer communication strategies. Their all-encompassing telecom platform provides a variety of services, including virtual phone numbers, smart call routing, interactive voice response (IVR) systems, SMS, RCS, and a powerful Voice API for the smooth integration of voice applications. With more than twenty years of industry experience and hosting services based in Germany, TENIOS guarantees dependable and scalable communication solutions that are customized to accommodate a wide array of business requirements. Additionally, their commitment to innovation positions them as a leader in the evolving landscape of cloud communications.

What is Go Integrator Cara?

Go Integrator Cara is an all-encompassing communications client specifically designed for the Cisco BroadWorks hosted telephony platform. It offers an array of features that provide quick access to essential information, effectively integrating with business systems focused on contacts and CRM applications. With a standardized set of integration tools, it is compatible with more than 300 commonly used applications across different industries, which significantly boosts productivity. Users benefit from immediate identification of incoming callers, along with the ability to view their details or dial their numbers effortlessly with a quick click. This enhances customer interactions and allows for time and resource savings. The application is equipped with a built-in SIP Softphone that can be easily configured and activated using a standard BroadWorks device profile. Additionally, users can add records to an integrated CRM directly from their call history or the active call preview window, while the system automatically or manually creates an activity record for every received call in the CRM. This seamless integration not only improves communication effectiveness but also optimizes workflows, thereby reducing the time spent on administrative duties. Furthermore, the user-friendly interface ensures that even those less tech-savvy can navigate the system with ease, making it a valuable tool for any business aiming to enhance its communication strategies.

Media

Media

Integrations Supported

Pipedrive
Bigin by Zoho CRM
Kommo
Salesforce
Zapier

Integrations Supported

Pipedrive
Access4
Acumatica Cloud ERP
Bitrix24
Cisco BroadWorks
Clio
Google Contacts
Gorgias
InsuredMine
Microsoft Outlook
Microsoft Teams
Redtail CRM
ServiceM8
SevenRooms
Surefire
Teamleader

API Availability

Has API

API Availability

Has API

Pricing Information

€50/ month (Pay as YouGo)
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

TENIOS

Date Founded

2001

Company Location

Germany

Company Website

www.tenios.de/

Company Facts

Organization Name

Go Integrator Cara

Company Location

United States

Company Website

cara.gointegrator.com/cara-featured-solutions/

Categories and Features

AI Voice Agents

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
SIP Trunking

Communication APIs

Not specified

Telephony

Call Monitoring
IVR / Voice Recognition
VoIP

Toll Free 800 Number

Not specified

Voice Bot

Not specified

Categories and Features

Telephony

Not specified

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