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What is ThunderBar?

ThunderBar acts as a versatile hosted search and product-discovery solution specifically designed for e-commerce platforms. It combines both text and semantic search functions to quickly present product recommendations as users enter their queries, effectively handling typos, accents, SKU, and barcode searches, while also facilitating natural language and visual image searches. Store managers can modify filters, design results pages, set merchandising standards, schedule promotional activities, and customize banners and suggestions for their visitors. The platform's search analytics provide valuable insights into queries, clicks, orders, and revenue, and it integrates smoothly with tools such as Google Analytics 4, Meta Pixel, Google Sheets, and Looker Studio for improved tracking and reporting efficiency. ThunderBar includes a module for OpenCart 3 and a plugin for WooCommerce, while also supporting other platforms like Shopify, PrestaShop, and Magento through a product feed and embedded code. For businesses seeking greater adaptability, custom plans are available, which can run on their own servers, with an MCP catalog server included in the Enterprise plan. The specific features and their limitations vary based on the selected plan, ensuring that every store can choose the right solution to meet its unique requirements. This level of customization not only empowers merchants to enhance their search functionalities but also plays a crucial role in elevating overall customer satisfaction and engagement. As a result, businesses can create a more efficient shopping experience that caters to the diverse needs of their clientele.

What is Inbenta Search?

Enhance the accuracy of your results using the Inbenta Semantic Search Engine, which understands the underlying intent of customer questions. Being the most widely deployed self-service feature, present on 85% of websites, the ability to deliver the most relevant information can greatly elevate the overall customer experience on your platform. Inbenta Search consolidates data from a variety of customer relationship management systems, including Salesforce.com and Zendesk, along with other selected online resources. By utilizing Inbenta's advanced Symbolic AI and Natural Language Processing technologies, this sophisticated semantic search tool interprets user queries effectively, provides prompt and accurate responses, and contributes to lower support costs. Moreover, the integration of Inbenta’s Symbolic AI technology negates the necessity for extensive data training, enabling rapid setup and immediate benefits from the Inbenta Search engine. As a result, businesses can not only boost customer satisfaction but also optimize their operational expenditures in a streamlined manner, ultimately leading to a more efficient service delivery model.

Media

Media

Integrations Supported

ChatGPT
Discord
Google Analytics
Google Merchant Center
Google Sheets
Magento
Meta Pixel
Microsoft Teams
Model Context Protocol (MCP)
OpenCart
PrestaShop
Shopify
Slack
WooCommerce

Integrations Supported

Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Salesforce
TCS BaNCS
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

€35/month
Starter is €35 per month billed yearly (€420 per year), for up to 5,000 products and 100,000 monthly pageviews; VAT is excluded.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

INWEBPRO

Date Founded

2010

Company Location

Greece

Company Website

thunderbar.io

Company Facts

Organization Name

Inbenta

Date Founded

2005

Company Location

United States

Company Website

www.inbenta.com/en/products/search/

Categories and Features

eCommerce Search

Not specified

Categories and Features

eCommerce Search

Not specified

Semantic Search

Not specified

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