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What is Ticketebo?

Ticketebo provides both online and in-person ticketing services, serving as a comprehensive event registration platform that tailors ticketing solutions to meet the needs of event organizers. With affordable pricing, there are no initial setup fees, and only a single booking fee that can be covered by either the organizer or the attendee, along with the option to include valuable additional features. This platform is equipped to handle ticket sales for events of any size, boasting highly secure payment options, including Buy Now Pay Later plans, and the capability to process up to 60,000 tickets every hour. In addition to ticket sales, Ticketebo offers personalized event solutions, which encompass outsourced call center management that provides support via phone, live chat, and email. Furthermore, the platform provides a wide range of reporting tools, enabling detailed attendance tracking, postcode analysis, and daily sales comparisons to help organizers evaluate their event's performance effectively. This combination of features makes Ticketebo an ideal choice for those looking to streamline their event management process.

What is Awesome Support?

Your WordPress site simplifies customer support significantly, as it meticulously logs every action taken on each ticket. With complete oversight, you can configure automatic notifications to be dispatched during six pivotal events, including the creation of a new ticket or a ticket response. You maintain total authority over all text and visuals presented. Our advanced add-ons enhance your email capabilities and expand your event options. You can efficiently allocate tickets to agents with the lightest workloads, and our Smart-Agent add-on facilitates more intricate ticket routing. The flexibility of adding custom fields to your ticket forms is unmatched, with a remarkable selection of 13 different field types available—more than any other helpdesk plugin on the market! For those seeking even greater functionality, our premium custom-fields plugin offers enhanced features. You can also incorporate intricate logic into your forms through the Gravity Forms Bridge, ensuring that your ticketing system meets complex needs. Additionally, clients can easily attach files to tickets, as our system supports multiple attachments even in the free version, enhancing the user experience and making support more efficient. This robust feature set empowers you to handle customer inquiries effectively and respond to various scenarios with confidence.

Media

Media

Integrations Supported

Groundhogg
WordPress

Integrations Supported

Groundhogg
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

$149 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ticketebo

Date Founded

2013

Company Location

Australia

Company Website

www.ticketebo.com.au

Company Facts

Organization Name

Structured Markets Group

Company Location

Canada

Company Website

getawesomesupport.com

Categories and Features

Ticketing

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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