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What is Tock?

Tock is engineered to meet the changing needs of the hospitality sector, enabling establishments to operate more efficiently, cut costs, and maintain safety standards. Whether managing a cozy neighborhood eatery or an upscale dining venue, Tock gives you total command over your business operations. You can manage reservations, special occasions, and both pickup and delivery services seamlessly from one platform. Tock boosts revenue across various service sectors, and its flat-rate pricing model guarantees no surprise fees for your successes. By connecting you with millions of prospective customers through its growing network, which spans 26 countries and over 200 cities, Tock enhances your market reach. Additionally, partnerships with major platforms like Google, Facebook, Instagram, Chase, and WineDirect provide you with valuable marketing tools to engage directly with your audience while effectively tracking conversion rates. With the latest updates, Tock offers crucial features for thriving in the marketplace, including contactless ordering and payment solutions, an improved waitlist system, two-way text messaging, pre-dining surveys, and flexible pickup and delivery choices. Furthermore, the ability to make real-time modifications to your floor plan and patio layout allows you to adapt swiftly to customer preferences. With Tock, every facet of your service is optimized for peak efficiency and exceptional customer satisfaction, ensuring that you stay ahead in a competitive industry.

What is Eat App?

Our platform is equipped with a wide array of features, enabling you to focus more on crafting outstanding guest experiences while your restaurant operates seamlessly in the background. With our table management system, your staff will be empowered to meet their objectives efficiently. They will have the capability to maximize their seating capacity, effectively manage guest flow, and save precious time that would otherwise be spent juggling various tasks. You can gain insights into your restaurant's operations through advanced tools such as timelines, grids, floor plans, and lists, each specifically designed to enhance your operational efficiency. These tools help you avoid common pitfalls like double bookings, overflow situations, and kitchen capacity issues, ensuring that every service runs without a hitch. Maintaining optimal capacity has become standard practice, as our volume capping and pacing features allow you to effortlessly manage guest seating. Additionally, intelligent in-app recommendations will assist you in optimizing seating arrangements, while Eat App evaluates your availability to automatically fill your restaurant, ensuring that you maximize your revenue potential. In doing so, the platform not only streamlines operations but also enhances the overall dining experience for your guests.

Media

Media

Integrations Supported

Painapo
Aloha Cloud by NCR Voyix
Avaya Aura
Checkout.com
Commerce7
Corksy
Facebook
Genesys Cloud CX
Google
Google Business Profile
Heartland Restaurant
Heartland Retail
Instagram
Maitre'D POS
Oracle MICROS POS
PAR POS
POSitouch
Perfect Venue
Squirrel POS
Stripe

Integrations Supported

Painapo
Aloha Cloud by NCR Voyix
Avaya Aura
Checkout.com
Commerce7
Corksy
Facebook
Genesys Cloud CX
Google
Google Business Profile
Heartland Restaurant
Heartland Retail
Instagram
Maitre'D POS
Oracle MICROS POS
PAR POS
POSitouch
Perfect Venue
Squirrel POS
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

$0/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tock

Date Founded

2014

Company Location

United States

Company Website

www.exploretock.com

Company Facts

Organization Name

Eat App

Date Founded

2015

Company Location

United Arab Emirates

Company Website

restaurant.eatapp.co

Categories and Features

Brewery

Billing & Invoicing
Cask Management
Demand Planning
Distribution Management
Inventory Management
Order Management
Production Tracking
Quality Control
Recipe Management

Event Booking

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management

Event Check In

Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Event Marketing

Audience Segmentation
Campaign Management
Email Marketing
Event Calendar
Landing Pages / Web Forms
Location-Based Marketing
Reporting/Analytics
Social Media Promotion
Surveys & Feedback
Website Management

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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