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What is Toky?

Toky is a comprehensive Business Phone System designed to facilitate smooth communication between customers and employees alike. With just an internet connection, you can stay connected from virtually any location around the globe. The system provides virtual phone numbers, ensuring you are reachable no matter where you are. Additionally, it allows for seamless integration with your CRM and other business tools, enabling you to call customers with a single click while automatically recording all relevant details. Known for its reliability and cost-effectiveness, Toky offers a range of features, including call recordings, SMS, speech-to-text capabilities, and voicemail management, making it a versatile choice for businesses. This combination of features ensures that you can maintain effective communication and streamline your operations efficiently.

What is BetterVoice?

Experience all the vital features of a Business Class phone system without the hassle of hardware or additional services. The installation process is remarkably fast, requiring only five minutes! Our comprehensive guidance ensures that each step is clear for a seamless setup. With the convenience of our Mobile app or Web Dashboard, you can effortlessly initiate outgoing calls from any of your registered numbers. In case you are unavailable, incoming calls can be automatically redirected to your teammates. Moreover, team members can utilize a shared voicemail inbox, which facilitates quicker responses to calls. The inclusion of voicemail transcripts enhances communication efficiency by saving time when relaying information to colleagues and support staff. These transcripts can be easily integrated into your CRM system or sent out through email. Additionally, you have the option to set up automatic replies to incoming text messages that contain designated keywords. For those who prefer using a soft or VoIP phone with Better Voice, you can seamlessly configure SIP Extensions directly from your account settings, further boosting your communication capabilities. This adaptability guarantees that you have all the necessary tools for effective business communication readily available to you. By leveraging these innovative features, you can ensure a more productive and responsive workflow for your entire team.

Media

Media

Integrations Supported

Zapier
ActiveCampaign
Easyflow
Facebook
Freshdesk
Freshsales
Front
Google Data Studio
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Insightly
Integrately
Keap
Kommo
Pipedrive
Stackreaction
Wufoo
Zendesk
Zoho CRM

Integrations Supported

Zapier
ActiveCampaign
Easyflow
Facebook
Freshdesk
Freshsales
Front
Google Data Studio
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Insightly
Integrately
Keap
Kommo
Pipedrive
Stackreaction
Wufoo
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$20.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Toky Inc.

Date Founded

2014

Company Location

United States

Company Website

toky.co/en

Company Facts

Organization Name

Voyant

Date Founded

2007

Company Location

United States

Company Website

www.bettervoice.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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