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What is Toky?

Toky is a comprehensive Business Phone System designed to facilitate smooth communication between customers and employees alike. With just an internet connection, you can stay connected from virtually any location around the globe. The system provides virtual phone numbers, ensuring you are reachable no matter where you are. Additionally, it allows for seamless integration with your CRM and other business tools, enabling you to call customers with a single click while automatically recording all relevant details. Known for its reliability and cost-effectiveness, Toky offers a range of features, including call recordings, SMS, speech-to-text capabilities, and voicemail management, making it a versatile choice for businesses. This combination of features ensures that you can maintain effective communication and streamline your operations efficiently.

What is FluentStream?

Are you in search of a cost-effective and dependable phone system for your business? Imagine having the ability to focus more on your customers rather than spending time on hold with your service provider for every minor adjustment. FluentStream is the solution you need! Our dedication lies in offering the finest business communication platform available. We offer no-contract options for every account, along with round-the-clock client support. Our team will assist you throughout the onboarding experience, recognizing the challenges that can come with setting up a phone system. We're more than willing to handle the complex tasks so you can focus on what matters most. This commitment to ease and support is what makes working with us a seamless experience. With FluentStream, you can enjoy peace of mind knowing we prioritize your business's communication needs.

Media

Media

Integrations Supported

Freshdesk
Salesforce
Zendesk
Capsule
Easyflow
Facebook
Freshsales
Front
HubSpot CRM
HubSpot Marketing Hub
Insightly
Intercom
Keap
Pipedrive
Shopify
Slack
Stackreaction
WordPress
Zoho CRM
sensedata

Integrations Supported

Freshdesk
Salesforce
Zendesk

API Availability

API Availability

Pricing Information

$20.00/month/user
$25.00/month/user PER-AGENT PLAN
$20.00/month/user PER-AGENT PLAN (billed annually)


$120.00/month (6 agents included) TEAM PLAN
$90.00/month (6 agents included) TEAM PLAN (billed annually)

1 local or toll-free number included in 38 countries.
Extra phone numbers start at $4/month
Free Trial Offered?

Pricing Information

$20.00/month/user
Essential - $20 per user per month
Advanced - price on request
Complete - price on request
Contact Centers - price on request
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Toky Inc.

Date Founded

2014

Company Location

United States

Company Website

toky.co/en

Company Facts

Organization Name

FluentStream

Date Founded

2007

Company Location

United States

Company Website

www.FluentStream.com

Categories and Features

Business VoIP

Call Recording
Encryption
IVR / Voice Recognition
Ring Groups

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Reporting/Analytics

SMS Marketing

Not specified

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Video Call Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

UCaaS

Not specified

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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