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What is Toky?

Toky is a comprehensive Business Phone System designed to facilitate smooth communication between customers and employees alike. With just an internet connection, you can stay connected from virtually any location around the globe. The system provides virtual phone numbers, ensuring you are reachable no matter where you are. Additionally, it allows for seamless integration with your CRM and other business tools, enabling you to call customers with a single click while automatically recording all relevant details. Known for its reliability and cost-effectiveness, Toky offers a range of features, including call recordings, SMS, speech-to-text capabilities, and voicemail management, making it a versatile choice for businesses. This combination of features ensures that you can maintain effective communication and streamline your operations efficiently.

What is JustCall?

Remote teams can effectively utilize cloud phone systems, and JustCall offers a versatile solution that functions seamlessly on any device, enabling sales and support teams to communicate from anywhere at any time. Users can swiftly acquire phone numbers across 70 different countries and initiate or receive calls within moments. In just a few minutes, you can establish your own cloud phone framework, making JustCall the quickest and most straightforward option for managing your telecommunication needs. Discover how companies leverage JustCall to streamline their phone communications, enhancing agents' abilities to boost sales and conversion rates. Eliminate the complications of manual dialing and data entry, potentially increasing your sales call volume and productivity by as much as 300%. Moreover, with features like IVR and Smart Call Routing, as well as Live Call Monitoring, you can ensure a smooth customer experience. The addition of SMS Bots allows you to provide clients with responsive support around the clock, while automated integrations can connect with various business tools and applications. Utilizing CRM systems, Helpdesk solutions, and other software automation tools, you can create efficient workflows that benefit both support and sales teams, ultimately leading to greater operational success. By implementing these advanced features, organizations can not only improve their internal processes but also enhance customer satisfaction significantly.

Media

Media

Integrations Supported

ActiveCampaign
Capsule
Easyflow
Freshdesk
Freshsales
Front
HubSpot CRM
HubSpot Customer Platform
Intercom
Kommo
Pipedrive
Salesforce
Slack
Stackreaction
Wufoo
Zapier
Zendesk
Zoho CRM

Integrations Supported

ActiveCampaign
Capsule
Easyflow
Freshdesk
Freshsales
Front
HubSpot CRM
HubSpot Customer Platform
Intercom
Kommo
Pipedrive
Salesforce
Slack
Stackreaction
Wufoo
Zapier
Zendesk
Zoho CRM
Microsoft Outlook
Zendesk Sell

API Availability

API Availability

Pricing Information

$20.00/month/user
$25.00/month/user PER-AGENT PLAN
$20.00/month/user PER-AGENT PLAN (billed annually)


$120.00/month (6 agents included) TEAM PLAN
$90.00/month (6 agents included) TEAM PLAN (billed annually)

1 local or toll-free number included in 38 countries.
Extra phone numbers start at $4/month
Free Trial Offered?

Pricing Information

$30 per user per month
Or $24per user per month if billed annually

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Toky Inc.

Date Founded

2014

Company Location

United States

Company Website

toky.co/en

Company Facts

Organization Name

JustCall.io

Date Founded

2016

Company Location

United States

Company Website

justcall.io

Categories and Features

Business VoIP

Call Recording
Encryption
IVR / Voice Recognition
Ring Groups

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Reporting/Analytics

SMS Marketing

Not specified

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Categories and Features

AI Customer Service

Not specified

AI Dialers

Not specified

AI Receptionists

Not specified

AI Voice Agents

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Call Recording
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Monitoring

Not specified

Parallel Dialers

Not specified

Sales Dialers

Not specified

SMS Survey

Audience Targeting
Campaign Management
MMS
Mass Texting
Message Personalization
Scheduled Messaging

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Vanity Phone Number

Not specified

Workforce Optimization (WFO)

Real-time Guidance
Reporting
Speech Analytics
Surveying

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