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What is Toma?

Toma is a cutting-edge AI solution tailored for automotive dealerships, designed to develop personalized voice agents that facilitate key operations like scheduling appointments, providing customer assistance, handling parts inquiries, and issuing recall alerts, all while serving as an ever-present virtual team member. This sophisticated platform delivers full receptionist capabilities, managing incoming calls at any hour, confirming and rearranging service appointments, transferring calls when needed, and resolving complex situations through appropriate escalation. Moreover, Toma takes the initiative by launching outbound campaigns, including recall notifications and appointment reminders to reduce no-show occurrences, while also collecting detailed information from callers, such as vehicle details and part numbers, to relay to dealership personnel. By effectively integrating with dealership management systems, Toma taps into real-time data, ensuring seamless, low-latency dialogues that reflect the dealership's up-to-date inventory, service offerings, and operational frameworks. This integration not only improves customer engagement but also streamlines workflow efficiency across the dealership, ultimately leading to enhanced overall performance and customer satisfaction. Additionally, Toma's ability to learn from interactions allows it to adapt and refine its responses, further elevating the dealership's service quality over time.

What is Pod?

Pod provides voice agents powered by AI that manage your business phone calls 24/7, interacting with customers in a fluid and human-like manner rather than using inflexible phone trees. These agents are capable of facilitating various tasks such as appointment scheduling, customer support, lead qualification, checking order or payment statuses, scheduling services, verifying information, and escalating to human agents when necessary. They can be quickly deployed in mere minutes without any technical expertise and can easily integrate with your existing phone systems, CRM, knowledge bases, calendars, databases, and business APIs, allowing them to pull real-time data and function as a seamless extension of your workforce. The platform also includes features like intelligent call routing, multilingual support, analytics for assessing call effectiveness, and robust security measures that include bank-level encryption, coupled with clear controls for privacy and compliance with data retention regulations. Designed to optimize operational efficiency, it aims to save you crucial hours each month by automating inbound support, outbound communication, lead follow-ups, and conducting surveys or collecting feedback. In addition to these benefits, Pod's AI voice agents not only boost productivity but also empower your team to concentrate on more strategic projects while ensuring exceptional customer experience. The result is a more efficient business model that can adapt to evolving customer needs while maintaining a personal touch in interactions.

Media

Media

Integrations Supported

Cal.com
Calendly
Facebook
Gmail
Google Sheets
HubSpot CRM
Microsoft Outlook
Notion
Pipedrive
Salesforce
Shopify
Slack
Tally
WhatsApp
Zapier

Integrations Supported

Cal.com
Calendly
Facebook
Gmail
Google Sheets
HubSpot CRM
Microsoft Outlook
Notion
Pipedrive
Salesforce
Shopify
Slack
Tally
WhatsApp
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Toma

Date Founded

2024

Company Location

United States

Company Website

www.toma.com

Company Facts

Organization Name

Pod

Date Founded

2024

Company Location

United States

Company Website

www.callpod.ai/

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

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