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What is Toma?

Toma is a cutting-edge AI solution tailored for automotive dealerships, designed to develop personalized voice agents that facilitate key operations like scheduling appointments, providing customer assistance, handling parts inquiries, and issuing recall alerts, all while serving as an ever-present virtual team member. This sophisticated platform delivers full receptionist capabilities, managing incoming calls at any hour, confirming and rearranging service appointments, transferring calls when needed, and resolving complex situations through appropriate escalation. Moreover, Toma takes the initiative by launching outbound campaigns, including recall notifications and appointment reminders to reduce no-show occurrences, while also collecting detailed information from callers, such as vehicle details and part numbers, to relay to dealership personnel. By effectively integrating with dealership management systems, Toma taps into real-time data, ensuring seamless, low-latency dialogues that reflect the dealership's up-to-date inventory, service offerings, and operational frameworks. This integration not only improves customer engagement but also streamlines workflow efficiency across the dealership, ultimately leading to enhanced overall performance and customer satisfaction. Additionally, Toma's ability to learn from interactions allows it to adapt and refine its responses, further elevating the dealership's service quality over time.

What is Rymiq AI?

Rymiq AI functions as an all-encompassing platform aimed at the development and management of AI agents designed for diverse uses, including customer service, voice interactions, sales processes, and operational tasks. The platform includes voice agents that can handle both incoming and outgoing calls, chat agents for interacting with visitors on websites, and automation agents that integrate smoothly with pre-existing business infrastructures. Teams have the ability to personalize their agents by setting parameters that outline the types of questions they can answer and the situations that require human involvement, while also utilizing advanced monitoring and analytics tools to evaluate interactions. This system proficiently tackles various scenarios, such as addressing frequently asked customer questions, evaluating potential leads, overseeing appointment scheduling, and routing calls or chats to the right departments. Additionally, it boasts a wide array of integrations with CRM systems, helpdesk solutions, messaging tools, and enterprise applications, alongside a REST API and options for custom integrations. Rymiq AI is particularly beneficial for organizations looking to improve their customer interaction and optimize repetitive operations while ensuring that there is a mechanism for human supervision and escalation when necessary. By blending automation with the essential human element, businesses can enhance efficiency without sacrificing the personal connection that customers value. Ultimately, this balanced strategy supports a progressive approach to customer engagement in a rapidly evolving digital landscape.

Media

Media

No images available

Integrations Supported

Integrations Supported

Five9
Freshdesk
Genesys Cloud CX
HubSpot CRM
Intercom
Microsoft Teams
Pipedrive
RingCentral AI Receptionist
Salesforce
Slack
Twilio
WhatsApp
Zendesk
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$29/mo
A permanent free plan is available. Paid plans start at $29/month (Starter); Pro is $69/month, Growth $139/month, and Enterprise $349/month. Prices are billed monthly. Indian customers are billed in INR plus GST. Free and Starter plans include a one-time 15-minute AI calling allowance; included recurring AI calling minutes start on Pro. Additional AI calling is $0.10/minute; carrier charges are billed by the customer’s phone provider.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Toma

Date Founded

2024

Company Location

United States

Company Website

www.toma.com

Company Facts

Organization Name

Savatarr Technologies Pvt Ltd

Date Founded

2020

Company Location

India

Company Website

rymiq.com

Categories and Features

AI Voice Agents

Not specified

Auto Dealer

Not specified

Categories and Features

Agentic AI

Not specified

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