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What is TomaCRM?

Top-of-mind awareness (TOMA) CRM is designed to help small businesses enhance their digital footprint, drive increased traffic to their websites, and ultimately boost sales by facilitating swift communication with both potential and existing clients. TopofMind provides an array of services, including online reviews management, SMS messaging, and web chat functionalities. With just a few clicks, businesses can automate their online reviews and manage all responses from a single platform. Additionally, users can consolidate all messaging—whether it’s text messages, Facebook communications, or Google messages—into one convenient inbox. The web chat feature is particularly valuable, as it can transform more website visitors into actionable leads and meaningful sales discussions. For billing, the Text 2 Pay service streamlines client invoicing, enabling businesses to receive payments more quickly. Moreover, TopofMind MarTech ensures that follow-ups via text occur even when you are unavailable, preventing potential customer loss. By leveraging these tools, businesses can expand their audience reach, discover new prospects, enhance their online ratings, and strengthen their overall reputation. This comprehensive approach not only fosters growth but also ensures that small businesses remain competitive in an ever-evolving digital landscape.

What is GuestTouch?

Contemporary hoteliers will discover straightforward reviews, enhanced guest interaction, and an effective messaging platform. Advanced Reputation Management. By leveraging innovative reputation management techniques, you can shape your customers' booking choices. Gather fresh reviews, solicit feedback, and enhance your online ratings. Assess feedback, showcase your top reviews on your site using a review widget, and automatically reply to guest feedback. Tailored Review Responses. Distinguish yourself and build trust with travelers by crafting personalized replies to their online feedback. Guest Messaging System. Utilizing SMS and WhatsApp, you can engage with your clients throughout their entire journey. This multi-channel communication solution fosters individualized guest experiences, operational efficiency, greater revenue, and an intuitive interface. Fully Automated Chatbot. An AI-driven web chat feature boosts direct bookings, highlighting that travel shoppers who utilize OTAs can enjoy discounts of up to 60%. The integration of these tools not only enhances the guest experience but also streamlines hotel operations for a more profitable outcome.

Media

Media

Integrations Supported

Google Business Profile
Zapier
Clio
Facebook
Facebook Ads
Google
Mailgun
Meta Ads
PayPal
QuickBooks Accountants
SendGrid
Stripe
Twilio

Integrations Supported

Google Business Profile
Zapier
ASI PMS
Cloudbeds
Expedia
Mews
SiteMinder
Tripadvisor
WhatsApp

API Availability

API Availability

Pricing Information

$197/per location
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TopofMindTech

Date Founded

2018

Company Location

United States

Company Website

tomacrm.com

Company Facts

Organization Name

GuestTouch

Company Location

United States

Company Website

www.guesttouch.com

Categories and Features

Real Estate CRM

Campaign Management
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Categories and Features

AI Review Management

Not specified

Chatbot

Not specified

Customer Feedback

Not specified

Customer Satisfaction

Not specified

Guest Messaging

Not specified

Live Chat

Not specified

Messaging

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Survey

Not specified

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