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What is TomaCRM?

Top-of-mind awareness (TOMA) CRM is designed to help small businesses enhance their digital footprint, drive increased traffic to their websites, and ultimately boost sales by facilitating swift communication with both potential and existing clients. TopofMind provides an array of services, including online reviews management, SMS messaging, and web chat functionalities. With just a few clicks, businesses can automate their online reviews and manage all responses from a single platform. Additionally, users can consolidate all messaging—whether it’s text messages, Facebook communications, or Google messages—into one convenient inbox. The web chat feature is particularly valuable, as it can transform more website visitors into actionable leads and meaningful sales discussions. For billing, the Text 2 Pay service streamlines client invoicing, enabling businesses to receive payments more quickly. Moreover, TopofMind MarTech ensures that follow-ups via text occur even when you are unavailable, preventing potential customer loss. By leveraging these tools, businesses can expand their audience reach, discover new prospects, enhance their online ratings, and strengthen their overall reputation. This comprehensive approach not only fosters growth but also ensures that small businesses remain competitive in an ever-evolving digital landscape.

What is ServiceMonster?

We take care of everything from job scheduling and managing work orders to customer invoicing and automated marketing communications, making sure all of your requirements are fulfilled. Effortlessly, you can arrange jobs, take notes, create invoices, handle payments, and monitor your technicians along with their routes. Our main goal is to streamline business management. By focusing on client retention, ServiceMonster's automated marketing tools help keep your services at the forefront of your customers' minds. Our mobile application allows you to control your entire operation via a smartphone or tablet, which removes the reliance on paper and minimizes clutter. Whether you are an independent operator or oversee a larger team, ServiceMonster provides the ease and oversight essential for effective technician and scheduling management. It walks you through every step of a job, from initial setup to final execution, enabling you to gather customer signatures and process payments directly from your device, giving you instant access to your business data. Our thorough reporting and KPI dashboards offer you continuous insights into your business’s performance, ensuring you are always equipped with the knowledge needed to make informed decisions. With ServiceMonster, boosting productivity and efficiency is merely a tap away, allowing you to focus more on growth and less on administration. This way, you can dedicate your time to what truly matters: delivering exceptional service to your clients.

Media

Media

Integrations Supported

Clio
Facebook
Facebook Ads
FittleBug
Google
Google Business Profile
Hatch
Instagram
Mailgun
Meta Ads
NiceJob
Pabbly Connect
PayPal
QuickBooks Accountants
Quickwork
SendGrid
Stripe
Twilio
Yahoo! Mail
Zapier

Integrations Supported

Clio
Facebook
Facebook Ads
FittleBug
Google
Google Business Profile
Hatch
Instagram
Mailgun
Meta Ads
NiceJob
Pabbly Connect
PayPal
QuickBooks Accountants
Quickwork
SendGrid
Stripe
Twilio
Yahoo! Mail
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$197/per location
Free Trial Offered?
Free Version

Pricing Information

$80 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TopofMindTech

Date Founded

2018

Company Location

United States

Company Website

tomacrm.com

Company Facts

Organization Name

Principal Focus

Date Founded

2003

Company Location

United States

Company Website

www.servicemonster.net

Categories and Features

Real Estate CRM

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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