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What is Tonzio?

Tonzio gives Windows-focused IT teams one operational view across endpoints, networks, support requests, and common workplace controls. Teams can inventory devices and software, inspect hardware and update state, diagnose performance, track latency, packet loss, jitter, speed and uptime, and extend site monitoring with network sentinels. Built-in Helpdesk adds email-driven tickets, queues, SLAs, attachments and linked-device context. Tonzio also supports centralized Outlook email signatures and managed website-blocking rules. Events, notifications, assets, dashboards, reports, exports, webhooks and a scoped Client API connect the evidence to day-to-day IT workflows. Security and configuration views cover supported controls such as antivirus, firewall, BitLocker, UAC, screen lock, MFA, login protection, session revocation and account audit history.

What is SteadyPoint?

You can effortlessly connect your existing O365 Active Directory (AD) with the SteadyPoint Helpdesk add-in, simplifying the process of onboarding users onto the platform. All data remains securely housed on SharePoint online within your Office 365 tenant, guaranteeing that we do not keep any of it. The SteadyPoint Helpdesk application features a comprehensive array of tools tailored for internal users while also providing a ticketing system for external users through Office 365 services. Users have the ability to access the Helpdesk portal via Office 365 or submit tickets through email, where they are conveniently compiled for management. Our responsive mobile solution is crafted for seamless performance across various devices, fostering improved collaboration among team members. This method not only enables you to effectively close the feedback loop but also offers valuable insights into potential areas for enhancement. Furthermore, it guarantees a smooth experience for internal users as well as external ones, making interactions more efficient and user-friendly. As a result, you can significantly elevate the overall support experience for all parties involved.

Media

Media

Integrations Supported

Integrations Supported

Active Directory
Microsoft 365
Microsoft SharePoint
Wufoo

API Availability

API Availability

Pricing Information

$29
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Tonzio

Date Founded

2025

Company Location

Newark, Delaware, United States

Company Website

www.tonzio.com

Company Facts

Organization Name

SteadyPoint

Date Founded

2011

Company Location

Palestine

Company Website

www.steadypoint.net

Categories and Features

Application Control

Not specified

Email Signature

Not specified

Help Desk

Not specified

IT Asset Management

Not specified

Network Monitoring

Not specified

Web Content Filtering

Not specified

Categories and Features

Help Desk

Automated Routing
Email Integration
IT Asset Management
Interaction Tracking
Multi-Channel Communication
Self Service Portal
Service Level Agreement (SLA) Management

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