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What is TopEdge AI?

TopEdge AI stands out as a cutting-edge platform that seamlessly merges WhatsApp commerce and customer interaction for Shopify stores and direct-to-consumer brands via a cloud-based system. By aligning Shopify orders, carts, products, customers, and cash-on-delivery data with WhatsApp messaging, it equips teams with relevant insights to enhance their discussions. Merchants can automate reminders for abandoned carts, confirm cash-on-delivery orders, share order updates, and run marketing campaigns aimed at encouraging prepaid purchases. The platform boasts a variety of features, including a collaborative live-chat inbox, in-depth customer profiles with segmentation options, WhatsApp marketing initiatives, a user-friendly visual flow builder, tools for website opt-ins and tracking, as well as comprehensive views of orders and stock, warranty management processes, and commerce analytics. Additionally, teams can design customer journeys triggered by specific Shopify events, utilize pre-approved messaging templates, and implement AI-driven responses that are in line with store policies and product information, using their assigned AI provider key. Specifically built for e-commerce teams utilizing Shopify and WhatsApp, TopEdge AI not only enhances support and facilitates order communication but also significantly improves sales recovery and drives impactful marketing efforts. This positions it as a vital resource for businesses aiming to refine their customer engagement approaches and ultimately achieve greater success.

What is Tikra?

Tikra provides server-side conversion tracking specifically designed for online stores built on Shopify and WooCommerce. It efficiently captures paid orders and conveys eligible purchase events from its servers to various advertising and analytics platforms, contingent upon obtaining buyer consent. Store owners have the ability to review their orders in conjunction with browser and platform reports, gaining access to detailed order records that specify the information transmitted and the response from each platform. Tikra also routinely checks the success of these deliveries and can attempt to resend any eligible orders that were not accepted by a specific platform. For Shopify merchants, the process begins with a free diagnosis, while WooCommerce users can depend on Tikra's dedicated team for assistance with setup. By subscribing to paid plans, store owners can ensure ongoing server-side order deliveries, making it ideal for those focused on accurately tracking purchase attribution and guaranteeing successful delivery of conversion events to their advertising and analytics platforms. While Shopify users can directly install the app, WooCommerce operators can make use of a WordPress plugin, and both types of users manage their accounts through a user-friendly web interface. Furthermore, Tikra’s extensive support framework empowers store owners to refine their tracking and attribution strategies effortlessly, enhancing their overall operational efficiency. As a result, Tikra stands out as an essential tool for e-commerce businesses aiming to optimize their online performance.

Media

Media

Integrations Supported

Shopify
WhatsApp

Integrations Supported

Shopify
Google Analytics
Meta Ads
Slack
WooCommerce

API Availability

API Availability

Pricing Information

$19/month
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Trial Offered?

Pricing Information

$99/month
The Start plan is $99/month and includes 500 orders; each additional order costs $0.06 on monthly billing. Annual billing is $849/year and includes 6,000 orders with no extra-order charges. Prices exclude taxes.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

TopEdge AI

Date Founded

2023

Company Location

India

Company Website

www.topedgeai.com

Company Facts

Organization Name

EURUVIZIJA, MB

Date Founded

2026

Company Location

Lithuania

Company Website

tikratracking.com

Categories and Features

AI eCommerce

Not specified

eCommerce Marketing

Not specified

Categories and Features

Conversion Tracking

Not specified

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