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What is TowConnect?

TowConnect is a cloud-centric platform tailored for towing and roadside assistance businesses, seamlessly consolidating crucial operations like dispatch, driver management, vehicle storage, invoicing, and compliance into a single job record. Dispatchers can effortlessly allocate tasks and track their progress live, while drivers benefit from a mobile-optimized web application that allows them to log vehicle details, capture conditions, upload images, gather signatures, and document key events. Operators can efficiently create invoices for completed tasks, manage stored vehicles, and prepare release papers. The software stands out with features specifically designed for Australia, including accident fee-cap checks applicable in New South Wales, Victoria, Queensland, and Western Australia, as well as statutory registers tailored for New South Wales, Queensland, and Victoria. Companies gain advantages through capabilities such as sending payment links, syncing invoices with Xero, and exporting data compatible with MYOB AccountRight and MoneyWorks. Future updates are set to launch a fleet mapping feature equipped with GPS tracking, while Professional plans promise added functionalities like business accounts, customer booking systems, comprehensive statements, and a client portal. Data migration services are included at no additional charge, and the monthly subscription plans support an unlimited number of users, trucks, and storage units, although there are job-volume limitations. Additionally, TowConnect is committed to continuously improving its services to better meet the evolving needs of its clients in the towing sector. With these ongoing enhancements, TowConnect aims to solidify its position as a leading solution in the industry.

What is PRZM?

PRZM is a technology platform designed to serve as the central data and workflow system for the towing, impound, and auto salvage industry. The platform provides towing companies with a comprehensive operating system to manage the entire lifecycle of a vehicle from dispatch to final release or sale. Through a single application, towers can coordinate dispatch operations, track drivers and equipment, manage impound inventory, and automate billing processes. PRZM simplifies communication between office staff, field drivers, insurers, and other stakeholders by centralizing all operational data. The platform generates detailed audit trails that document every interaction with a vehicle identification number, ensuring transparency and compliance. Insurers benefit from real-time visibility into vehicles from the moment they are towed, allowing them to access critical claim data earlier in the process. AI-powered damage detection and historical market data help insurers estimate vehicle values and determine total-loss outcomes more accurately. PRZM also includes an integrated marketplace where impounded or abandoned vehicles can be sold directly from storage lots. This capability enables faster claim resolution and reduces the time vehicles spend in impound facilities. Automated documentation and compliance tools help streamline regulatory requirements and reduce administrative work. By connecting towing companies, insurers, and buyers in a shared data ecosystem, PRZM improves efficiency across the entire auto salvage supply chain. The platform ultimately enables faster dispatching, smarter insurance decisions, and quicker vehicle liquidation processes.

Media

Media

Integrations Supported

ChatGPT
Claude
Gmail
Google Maps
MYOB AccountRight
MoneyWorks
Stripe
Twilio
WhatsApp
Xero

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

A$97/month
A 5-day free trial is available, followed by an introductory price of A$1/month + GST for 3 months. The Essential plan starts at A$97/month + GST and includes up to 300 jobs per month. Monthly plans scale by job volume, and users, trucks and yards are unlimited.
Free Trial Offered?

Pricing Information

Free

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Tow Connect Software

Date Founded

2026

Company Location

Australia

Company Website

towconnect.co

Company Facts

Organization Name

PRZM

Date Founded

2025

Company Location

United States

Company Website

goprzm.com

Categories and Features

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management

Categories and Features

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Lot Management
Routing

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Popular Alternatives

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Locator Technologies, LLC