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What is Trackr?
With connections to over 900 carriers worldwide, you and your customers will always stay updated on the whereabouts of your shipments. By implementing automated email alerts, customers can easily monitor their order status, which greatly decreases the frequency of inquiries about their orders. The service accommodates a range of shipping methods, such as AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), while allowing you to discreetly mask any Chinese origins. This parcel tracking solution is designed to provide a customized experience, enabling you to adjust the tracking template to fit your store's visual theme. You have the power to modify text colors, button styles, and background images, along with the choice of which tracking details to display. Furthermore, you can add a note in the "seller's message" section to foster deeper customer interaction. To enhance your revenue stream, think about activating product suggestions on the tracking interface. This feature serves not only to keep customers informed but also to lessen the load on customer service agents dealing with "where is my order" queries. Customers can easily retrieve their order information through your store's tracking page at any time, using their shipment tracking number or by combining their order ID with their email. This frictionless tracking process not only improves customer satisfaction but also cultivates brand loyalty, making it a vital tool for your business. As a result, your customers will appreciate the efficiency and ease of keeping tabs on their orders, further establishing a positive relationship with your brand.
What is 17TRACK?
17TRACK is a powerful global package tracking service that supports more than 2,500 carriers and 190 airlines, including major players like USPS, UPS, FedEx, and DHL. It guarantees real-time tracking updates with an exceptional accuracy rate of 99.9%, as it automatically recognizes over 80% of carriers to provide precise tracking numbers and comprehensive delivery information. Users can conveniently track their shipments across multiple platforms, including desktop websites, mobile apps, and a WeChat mini-program, which significantly improves the accessibility of global tracking. For online retailers, 17TRACK easily integrates with major ecommerce platforms such as Amazon, eBay, and Shopify, facilitating automatic order synchronization and reducing the need for manual input. This tool not only offers clear insights into order details but also quickly identifies any delivery issues, enabling users to respond promptly. In addition, it provides valuable analytics on delivery metrics and sales performance, along with features like batch order importing and the option to export tracking data for further insights. With these extensive functionalities, 17TRACK proves to be an indispensable resource for consumers and businesses alike in managing their shipments efficiently. Ultimately, its comprehensive nature empowers users to maintain control over their logistics and enhances the overall shipping experience.
Integrations Supported
Amazon
FedEx Ship Manager
Shopee
Shopify
UPS Ready
Upsell.com
WeChat
Integrations Supported
Amazon
FedEx Ship Manager
Shopee
Shopify
UPS Ready
Upsell.com
WeChat
API Availability
Has API
API Availability
Has API
Pricing Information
$9 per month
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Shopify
Company Location
Latvia
Company Website
apps.shopify.com/trackr
Company Facts
Organization Name
17TRACK
Company Location
United States
Company Website
www.17track.net
Categories and Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Categories and Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration