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What is Trakn?

Trakn is an AI-powered hospitality analytics and performance management platform designed to help restaurants, hotels, and multi-location hospitality businesses gain complete visibility into their operations. The platform consolidates financial, operational, labor, inventory, sales, and profitability data into a unified dashboard that simplifies business decision-making. Trakn enables organizations to understand where profits are generated, identify inefficiencies, and uncover opportunities for growth through connected and actionable data. The platform includes more than 150 pre-built hospitality metrics covering areas such as sales performance, guest trends, staff costs, gross profit analysis, menu profitability, purchasing, scheduling, and profit-and-loss reporting. Users can access insights through mobile devices, receive real-time alerts, and automate report distribution to stakeholders. Trakn’s customizable dashboards allow each department or role to focus on the metrics most relevant to their responsibilities. The platform integrates with over 30 hospitality technology providers, creating a centralized source of truth across multiple business systems. Its AI-powered conversational assistant enables users to ask questions about business performance and receive intelligent analysis, recommendations, and historical insights. Trakn also offers predictive forecasting tools that help operators plan ahead and make proactive decisions. Businesses can start with individual modules such as sales, cost of goods sold, labor, or profit and loss management and expand over time as their reporting needs grow. Trakn helps hospitality operators improve profitability, increase operational efficiency, and make smarter decisions through connected analytics and AI-driven insights.

What is FoxMetrics?

FoxMetrics tackles the challenges associated with fragmented systems and products by adeptly capturing, storing, and leveraging data produced by multiple sources, such as web and mobile platforms, to improve the insights gained from customer behavior analysis. By facilitating businesses' ability to gather, enhance, and interpret the activities of their web visitors, FoxMetrics streamlines the reporting of essential metrics, including sessions, users, page views, and custom events. This solution not only boosts return on investment by enabling companies to evaluate the effectiveness of their marketing strategies and campaigns but also drives increases in conversions and sales through various channels. The real issue lies not in the lack of data but rather in the difficulty of quickly deriving meaningful and actionable insights from it. Furthermore, FoxMetrics equips restaurants with the necessary tools to collect and analyze data from a multitude of sources, including their website traffic, ordering platforms, loyalty initiatives, delivery services, and mapping applications, thereby effectively unifying online and offline data collection methods. This all-encompassing strategy empowers businesses to make informed decisions based on a comprehensive understanding of their customer interactions, ultimately leading to improved operational efficiency and enhanced customer satisfaction.

Media

Media

Integrations Supported

Adobe Marketo Engage
Campaign Monitor
ClickUp
Mailchimp
Salesforce
Shopify
Xero

Integrations Supported

Adobe Marketo Engage
Campaign Monitor
ClickUp
Mailchimp
Salesforce
Shopify
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wenodo

Date Founded

2020

Company Location

United Kingdom

Company Website

www.wenodo.com/trakn

Company Facts

Organization Name

FoxMetrics

Date Founded

2010

Company Location

United States

Company Website

www.foxmetrics.com

Categories and Features

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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