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What is Trakn?

Trakn is an AI-powered hospitality analytics and performance management platform designed to help restaurants, hotels, and multi-location hospitality businesses gain complete visibility into their operations. The platform consolidates financial, operational, labor, inventory, sales, and profitability data into a unified dashboard that simplifies business decision-making. Trakn enables organizations to understand where profits are generated, identify inefficiencies, and uncover opportunities for growth through connected and actionable data. The platform includes more than 150 pre-built hospitality metrics covering areas such as sales performance, guest trends, staff costs, gross profit analysis, menu profitability, purchasing, scheduling, and profit-and-loss reporting. Users can access insights through mobile devices, receive real-time alerts, and automate report distribution to stakeholders. Trakn’s customizable dashboards allow each department or role to focus on the metrics most relevant to their responsibilities. The platform integrates with over 30 hospitality technology providers, creating a centralized source of truth across multiple business systems. Its AI-powered conversational assistant enables users to ask questions about business performance and receive intelligent analysis, recommendations, and historical insights. Trakn also offers predictive forecasting tools that help operators plan ahead and make proactive decisions. Businesses can start with individual modules such as sales, cost of goods sold, labor, or profit and loss management and expand over time as their reporting needs grow. Trakn helps hospitality operators improve profitability, increase operational efficiency, and make smarter decisions through connected analytics and AI-driven insights.

What is FoxMetrics?

FoxMetrics tackles the challenges associated with fragmented systems and products by adeptly capturing, storing, and leveraging data produced by multiple sources, such as web and mobile platforms, to improve the insights gained from customer behavior analysis. By facilitating businesses' ability to gather, enhance, and interpret the activities of their web visitors, FoxMetrics streamlines the reporting of essential metrics, including sessions, users, page views, and custom events. This solution not only boosts return on investment by enabling companies to evaluate the effectiveness of their marketing strategies and campaigns but also drives increases in conversions and sales through various channels. The real issue lies not in the lack of data but rather in the difficulty of quickly deriving meaningful and actionable insights from it. Furthermore, FoxMetrics equips restaurants with the necessary tools to collect and analyze data from a multitude of sources, including their website traffic, ordering platforms, loyalty initiatives, delivery services, and mapping applications, thereby effectively unifying online and offline data collection methods. This all-encompassing strategy empowers businesses to make informed decisions based on a comprehensive understanding of their customer interactions, ultimately leading to improved operational efficiency and enhanced customer satisfaction.

Media

Media

Integrations Supported

ClickUp
Xero

Integrations Supported

Adobe Marketo Engage
Campaign Monitor
Mailchimp
Salesforce
Shopify

API Availability

API Availability

Pricing Information

Contact for Price

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Wenodo

Date Founded

2020

Company Location

United Kingdom

Company Website

www.wenodo.com/trakn

Company Facts

Organization Name

FoxMetrics

Date Founded

2010

Company Location

United States

Company Website

www.foxmetrics.com

Categories and Features

Dashboard

Not specified

Categories and Features

Customer Engagement

Analytics
Feedback Collection

Customer Experience

Not specified

Customer Satisfaction

Not specified

Digital Analytics

Not specified

Marketing Automation

Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence

Web Analytics

Not specified

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