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What is Trax?

Trax Retail uses artificial intelligence and image analytics to help CPG brands and retailers measure what is happening on store shelves. By processing images collected in retail environments, the technology provides detailed information about product availability, shelf space, pricing, placement, and promotional display compliance. These insights help commercial teams assess merchandising performance, spot distribution gaps, and understand whether products are positioned as intended across retail locations. Trax’s image recognition business joined FORM, bringing its shelf analytics expertise together with FORM’s field execution and workflow management capabilities. Through this combination, businesses can connect store-level image data with the day-to-day activities of field teams. When an issue is identified, teams can prioritize the location, coordinate follow-up tasks, and verify that the necessary actions have been completed. This approach gives brands a more connected way to monitor retail conditions, improve merchandising execution, and make decisions based on what is actually happening in stores.

What is 1Channel Field Activity Management Software?

1Channel Field Activity Management Software offers a cloud-based platform aimed at optimizing the organization and documentation of tasks performed by field sales, merchandising, and audit teams in retail settings. Administrators have the capability to design questionnaires that encompass seven different question types, categorize them appropriately, and delegate specific activities to assigned roles, stores, and time intervals. Field team members can conveniently complete forms through Android or iOS applications, even when offline, and can supplement their submissions with photo and GPS data. Managers can review, amend, and approve these entries to maintain quality control. Furthermore, the software supports planning for market visits and conducting hygiene audits that verify compliance with standards related to photos, lanyards, uniforms, attire, and grooming, while also delivering analytics on visit productivity, activity results, and images from field visits. An AI Assistant is available to address queries related to retail execution, such as verifying the presence of point-of-sale marketing materials in stores. Additionally, a web portal is provided for managing questionnaire configurations, overseeing activity submissions, and creating reports. By integrating these features, the software significantly enhances the systematic assessment of stores and the collection of field data among geographically dispersed teams, leading to improved operational efficiency. This holistic strategy guarantees that every element of field activity management is thoroughly addressed and optimized for success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Monthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Trax Retail

Date Founded

2010

Company Location

US

Company Website

traxretail.com

Company Facts

Organization Name

1Channel

Date Founded

2014

Company Location

India

Company Website

www.1channel.co/sfa/field-activity-management-software

Categories and Features

Retail Analytics

Not specified

Retail Execution

Not specified

Retail Intelligence

Not specified

Categories and Features

Retail Execution

Not specified

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