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What is Trax?

Trax Retail uses artificial intelligence and image analytics to help CPG brands and retailers measure what is happening on store shelves. By processing images collected in retail environments, the technology provides detailed information about product availability, shelf space, pricing, placement, and promotional display compliance. These insights help commercial teams assess merchandising performance, spot distribution gaps, and understand whether products are positioned as intended across retail locations. Trax’s image recognition business joined FORM, bringing its shelf analytics expertise together with FORM’s field execution and workflow management capabilities. Through this combination, businesses can connect store-level image data with the day-to-day activities of field teams. When an issue is identified, teams can prioritize the location, coordinate follow-up tasks, and verify that the necessary actions have been completed. This approach gives brands a more connected way to monitor retail conditions, improve merchandising execution, and make decisions based on what is actually happening in stores.

What is Retail Merchandising Mobile App?

The Retail Merchandising Mobile Application enhances collaboration between brand representatives and retail teams in executing marketing strategies within stores. Managers can utilize a centralized portal to establish campaigns, generate store lists, and create point-of-sale materials (POSM), as well as offer guidance for execution and set criteria for audits; all these functions are made available through the mobile app. Field staff are instructed to follow designated workflows at store locations, where they can capture and submit photographic proof of product placement, while also recording any issues like store closures or renovations. The tasks submitted undergo a tiered review process—L1, L2, and L3—ensuring discrepancies are monitored and compliance is evaluated. Detailed dashboards offer insights into the reach of campaigns, execution status, performance of individual outlets, and overall visibility metrics. The application is built to support offline functionality in the field and permits customizable workflows for campaigns and audits. Primarily targeting fast-moving consumer goods (FMCG) and consumer packaged goods (CPG) brands, it also serves sectors such as beverages, consumer electronics, personal care, automotive, and retail chains, thereby improving merchandising effectiveness across numerous store locations. By fostering a systematic approach to in-store execution, the platform not only streamlines operations but also enhances communication and efficiency among all stakeholders involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing varies by campaign scale, outlet count, user base, and feature requirements. Monthly and annual plans are available. Each plan includes mobile app access, campaign management, audit workflows, dashboards, and support.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Trax Retail

Date Founded

2010

Company Location

US

Company Website

traxretail.com

Company Facts

Organization Name

1Channel

Date Founded

2014

Company Location

India

Company Website

www.1channel.co/retail-merchandising-mobile-app

Categories and Features

Retail Analytics

Not specified

Retail Execution

Not specified

Retail Intelligence

Not specified

Categories and Features

Retail Execution

Not specified

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