Ratings and Reviews 112 Ratings
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What is TripMaster?
TripMaster delivers top-notch scheduling and distribution software for NEMT and paratransit services. This cost-efficient software streamlines paratransit management through demand-response and NEMT functionalities, all designed with user-friendliness in mind, which is a principle that inspired its creation by the very customers it serves. As a comprehensive transit solution, it encompasses modules for Automated Scheduling, robust custom Reporting, Integrated Voice Response, Mobile Solutions, and an automated vehicle locator. Additionally, CTS Software enhances operations by providing thorough auditing support, cost control measures, manpower and vehicle resource management, along with route management capabilities. The software further includes features like statistical reporting, computer-assisted scheduling, and electronic billing. A unique aspect of our service is a 90-day money-back guarantee, ensuring customer satisfaction. After conducting a live demonstration of TripMaster's capabilities, our dedicated team will assist in setting up your database and offer personalized training for your staff, ensuring a smooth transition to our platform. With TripMaster, you can expect a partnership focused on optimizing your transit operations and enhancing overall efficiency.
What is OnDemand?
Revolutionize the travel experience for riders with the most versatile agency-managed demand-response system on the market. TransLoc OnDemand has made it remarkably easy to access demand-response transit solutions. It empowers riders with the freedom to make flexible choices while ensuring that your operational resources remain intact. Dispatchers can efficiently monitor rides that are awaiting, underway, or completed, and they can effortlessly coordinate call-in rides. When a request is made, drivers receive instant notifications through a dedicated mobile application, with dispatching done through advanced GPS tracking. By grouping ride requests that share similar routes, passenger wait times are significantly reduced. Furthermore, the system allows for service time constraints and geographical boundaries for rides. Using a mobile app, riders can effortlessly schedule their transportation, selecting convenient pick-up and drop-off locations. They have the ability to track their vehicle in real-time, receive notifications as it approaches, and alter or cancel their requests if necessary. In addition, riders can conveniently pay for their fares instantly through the app, elevating their overall travel experience. This groundbreaking system not only streamlines transit for riders but also enhances operational efficiency for transit agencies, ensuring a smoother journey for all involved. As demand-response transit continues to evolve, it sets a new standard for convenience and reliability in the transportation landscape.
Integrations Supported
Concept3D
Google Maps
Lyft
Mapbox
Microsoft Power BI
NovusMED
Integrations Supported
Concept3D
Google Maps
Lyft
Mapbox
Microsoft Power BI
NovusMED
API Availability
Has API
API Availability
Has API
Pricing Information
$100 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CTS Software
Date Founded
1982
Company Location
United States
Company Website
tripmastersoftware.com
Company Facts
Organization Name
TransLoc
Date Founded
2004
Company Location
United States
Company Website
transloc.com/microtransit-ondemand-software/
Categories and Features
NEMT
Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Categories and Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking