TripMaster Reviews & Ratings

TripMaster

4.9 out of 5 stars

Ratings and Reviews 18 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is TripMaster?

TripMaster delivers top-notch scheduling and distribution software for NEMT and paratransit services. This cost-efficient software streamlines paratransit management through demand-response and NEMT functionalities, all designed with user-friendliness in mind, which is a principle that inspired its creation by the very customers it serves. As a comprehensive transit solution, it encompasses modules for Automated Scheduling, robust custom Reporting, Integrated Voice Response, Mobile Solutions, and an automated vehicle locator. Additionally, CTS Software enhances operations by providing thorough auditing support, cost control measures, manpower and vehicle resource management, along with route management capabilities. The software further includes features like statistical reporting, computer-assisted scheduling, and electronic billing. A unique aspect of our service is a 90-day money-back guarantee, ensuring customer satisfaction. After conducting a live demonstration of TripMaster's capabilities, our dedicated team will assist in setting up your database and offer personalized training for your staff, ensuring a smooth transition to our platform. With TripMaster, you can expect a partnership focused on optimizing your transit operations and enhancing overall efficiency.

What is TranWare?

Our diverse suite of innovative software solutions empowers both private and public transportation fleets to fully automate essential processes including reservation handling, scheduling, optimization, dispatching, GPS tracking, reconciliation, and billing. Featuring strong back-office modules alongside user-friendly mobile apps, the system allows users to proficiently manage both fixed and flexible routes, backed by a comprehensive customer database, detailed trip histories, and customizable reporting capabilities. This platform facilitates the organization, scheduling, and tracking of vehicles, drivers, shifts, licensing, leasing, and maintenance, while also enabling real-time monitoring of each vehicle’s status, movement, and location. Additionally, it ensures rapid and accurate CRM-based order entry that call-takers can complete in seconds, or can be effortlessly integrated through your website or our exclusive RiderApp mobile solution, which allows for pre-booking and tailored vehicle and driver requests. The versatility of this technology opens up a multitude of possibilities, promoting efficiency and improving service quality in transportation management. In today's fast-paced environment, these tools are meticulously crafted to adapt to the constantly changing requirements of the industry, ensuring that users remain ahead of the curve. As a result, businesses can expect to see significant improvements in operational performance and customer satisfaction.

Media

Media

Integrations Supported

Google Maps
Lyft
Mapbox
Microsoft Power BI
NovusMED

Integrations Supported

API Availability

API Availability

Pricing Information

$100 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

CTS Software

Date Founded

1982

Company Location

United States

Company Website

tripmastersoftware.com

Company Facts

Organization Name

Universal TranWare

Company Website

www.tranware.com

Categories and Features

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Public Transportation

Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Fuel Management
Mileage Tracking
Routing
Scheduling
Vehicle Tracking

Transportation Management

Billing & Invoicing
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Routing
Scheduling

Categories and Features

Fleet Management

Dispatch Management
Employee Management
GPS Tracking
Incident Reporting
Maintenance Management
VIN Lookup
Work Order Management

Public Transportation

Dispatch Management
Scheduling

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