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support 2.5 out of 5 stars

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What is Trustpilot?

Strengthen your brand's credibility by proactively showcasing it. Trustpilot reviews foster a closer connection with your customers and propel your business expansion. Built on the ideals of honesty and transparency, Trustpilot has emerged as the go-to platform for consumer feedback. With over 400,000 businesses assessed and 1.1 trillion ratings and reviews displayed on Google annually, organizations utilize Trustpilot to enhance their credibility and bolster their reputations. To attract favorable reviews, simplify the process for customers to provide their insights. Take advantage of your customers' eagerness to share their experiences in order to increase your brand's visibility. Elevate conversion rates by tapping into the collective feedback of your customers. Highlight your most positive reviews across all channels where prospective customers are looking. Transform customer insights into greater influence and higher sales figures. Trustpilot distinguishes itself as the premier review platform globally. Each authentic review not only contributes to the improvement of experiences for consumers and businesses but also cultivates a community built on trust and satisfaction, ultimately leading to a more engaged customer base. By leveraging the power of these reviews, businesses can create a cycle of positive reinforcement that encourages further customer interaction and loyalty.

What is TrustMate?

Improving your Google search ranking is attainable, which will lead to an influx of devoted customers and help you build a strong online identity. After a purchase or service usage, TrustMate proactively contacts customers via email or SMS to solicit feedback. Thanks to a user-friendly “point and clicks” hint system, customers can easily write compelling reviews and attach photos. Once they've submitted their review, they are redirected to a thank you page that motivates them to continue exploring your products and services. This smooth experience boosts customer confidence as they encounter reviews on your site, minimizing their urge to seek out opinions from other sources. A higher search engine ranking enhances the likelihood that new visitors will check out your website. You can also test the system by sending yourself an email invitation and adding a review with the clickable hints to appreciate the straightforwardness of the process. This not only encourages customer interaction but also ensures that reviews generated by your clientele enrich your distinct content, reinforcing their trust in your business without needing to look for external feedback. Establishing this continuous cycle of positive reviews creates a significant loop that benefits your enterprise while fostering customer satisfaction. Ultimately, the synergy between improved rankings and authentic customer reviews can propel your business to new heights.

Media

Media

Integrations Supported

Facebook
Shopify
Alterna CX
Avarup
Bragly
Commerce Vision
GOPWA
GROOMINSTA
InMoment
Klaviyo
Mailchimp
Mapp Marketing Cloud
Responsr
Tagembed
VideoTestimonials
cuzir
tradeit
trumpet

Integrations Supported

Facebook
Shopify
Google Shopping
PrestaShop

API Availability

API Availability

Has API

Pricing Information

$199.00 per month
Free Version
Free Trial Offered?

Pricing Information

$6 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Trustpilot

Date Founded

2007

Company Location

Denmark

Company Website

business.trustpilot.com

Company Facts

Organization Name

TrustMate

Company Location

Poland

Company Website

en.trustmate.io

Categories and Features

Brand Management

Change Management

Customer Feedback

Not specified

NPS

Not specified

Product Review

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Categories and Features

Product Review

Not specified

Reputation Management

Not specified

Review Management

Not specified

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