Trustpilot Reviews & Ratings

Trustpilot

2.4 out of 5 stars
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Ratings and Reviews 5 Ratings

Total 2.5 out of 5 stars
ease 4 out of 5 stars
features 3.5 out of 5 stars
design 4 out of 5 stars
support 2.5 out of 5 stars

Ratings and Reviews 4 Ratings

Total 3.5 out of 5 stars
ease 4.5 out of 5 stars
features 3.5 out of 5 stars
design 4 out of 5 stars
support 3.5 out of 5 stars

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What is Trustpilot?

Strengthen your brand's credibility by proactively showcasing it. Trustpilot reviews foster a closer connection with your customers and propel your business expansion. Built on the ideals of honesty and transparency, Trustpilot has emerged as the go-to platform for consumer feedback. With over 400,000 businesses assessed and 1.1 trillion ratings and reviews displayed on Google annually, organizations utilize Trustpilot to enhance their credibility and bolster their reputations. To attract favorable reviews, simplify the process for customers to provide their insights. Take advantage of your customers' eagerness to share their experiences in order to increase your brand's visibility. Elevate conversion rates by tapping into the collective feedback of your customers. Highlight your most positive reviews across all channels where prospective customers are looking. Transform customer insights into greater influence and higher sales figures. Trustpilot distinguishes itself as the premier review platform globally. Each authentic review not only contributes to the improvement of experiences for consumers and businesses but also cultivates a community built on trust and satisfaction, ultimately leading to a more engaged customer base. By leveraging the power of these reviews, businesses can create a cycle of positive reinforcement that encourages further customer interaction and loyalty.

What is TrustRadius?

TrustRadius is a B2B technology decisioning and buyer intelligence platform designed to help technology buyers make purchasing decisions while giving vendors tools for customer voice, demand generation, and buyer intelligence. Buyers can research business technology products using verified peer reviews, detailed product information, feature and pricing information, comparisons, and alternative product suggestions. TrustRadius verifies reviewers and vets reviews, with an emphasis on detailed feedback that provides buyers with information about real-world product experiences. Vendors can create and manage product profiles, generate customer reviews, customize review questions, and use customer feedback to communicate product use cases, capabilities, and differentiators. Customer review content can also be activated outside TrustRadius through tools that allow companies to incorporate customer quotes and other voice-of-customer material into marketing and sales assets. TrustRadius converts activity from buyers researching products, competitors, categories, pricing, features, comparisons, and demos into downstream intent signals for participating vendors. This second-party intent data helps marketing and sales teams identify accounts demonstrating active purchase research and apply those signals to ABM, sales intelligence, lead generation, prioritization, personalization, and predictive modeling. Vendors can also use intent activity to identify existing customers researching competitors or additional products, providing signals that may indicate churn risk or expansion opportunities. TrustRadius Intent-Driven Leads uses this buyer activity to identify in-market buyers matching a vendor's ICP and engage them using content derived from customer reviews. The platform also provides GEO Monitoring to show where products appear in AI-generated results, how often they are cited, and how their AI Share of Voice compares with competitors.

Media

Media

Integrations Supported

Axis LMS
Prodsight
Retamo
Reviewshake
Salesforce
Wufoo
Xoxoday
Zapier
5th Star
AT Internet
Anecdote
BetterCommerce
Brixly
Collectif
Mailchimp
NinjaPipe
Rambox
Saastic
Sysevo
WiserReview

Integrations Supported

Axis LMS
Prodsight
Retamo
Reviewshake
Salesforce
Wufoo
Xoxoday
Zapier

API Availability

API Availability

Has API

Pricing Information

$199.00 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Trustpilot

Date Founded

2007

Company Location

Denmark

Company Website

business.trustpilot.com

Company Facts

Organization Name

HG Insights

Date Founded

2012

Company Location

United States

Company Website

trustradius.com

Categories and Features

Brand Management

Change Management

Customer Feedback

Not specified

NPS

Not specified

Product Review

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Categories and Features

Review Management

Dashboard
Response Management
Review Monitoring
Review Notification
Social Sharing

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