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What is Twixor?

Implement a variety of marketing strategies across multiple platforms like WhatsApp, Facebook Messenger, and Google Business Messaging, among others. Capitalize on sales potential by developing effective conversational flows, executing omnichannel approaches, and rigorously analyzing performance data to meet your objectives. Enhance customer engagement by providing in-depth responses through rich snippets, customized to fit various scenarios. Improve the overall customer experience by skillfully visualizing and organizing data for better comprehension. Utilize an AI chatbot that evolves its capabilities with each interaction, ensuring a smooth communication process. Automatically sort inquiries to link them with the right agents, manage transitions when needed, and maintain thorough oversight of customer service operations. Intelligent assistants employ natural language processing to accurately interpret user intent, delivering tailored solutions based on this comprehension. Responses are crafted through advanced pattern recognition methods and metadata extraction from diverse service providers or databases. It's crucial to oversee all activities across your channels to cultivate strong customer relationships while adjusting your strategies according to immediate feedback and insights. This thorough strategy not only improves communication efficiency but also builds lasting loyalty within your customer base, ultimately driving business success. Additionally, staying attuned to evolving market trends can further enhance your marketing initiatives.

What is Aivo?

Since its inception in 2012, Aivo has addressed key challenges faced by businesses in customer service and growth by offering omnichannel solutions enhanced by Artificial Intelligence. The organization delivers user-friendly tools designed to elevate customer experience, prioritizing the need to restore valuable time to individuals. With a global footprint, Aivo operates seven offices across North America, South America, Europe, and Asia, and maintains a presence in an additional 22 countries, further expanding its reach and impact in the industry.

Media

Media

Integrations Supported

Facebook Messenger
Google Business Messages
Google Hangouts
Instagram
Microsoft Teams
Skype
Slack
WhatsApp

Integrations Supported

Genesys Cloud CX
Salesforce
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Contact our representatives to get a quote: https://www.aivo.co/en/get-a-quote-quick-onboarding/

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Twixor

Company Location

India

Company Website

twixor.com

Company Facts

Organization Name

Aivo

Date Founded

2012

Company Location

Argentina

Company Website

www.aivo.co

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Live Chat

Not specified

Speech to Text

Not specified

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Virtual Assistant

Customer Communications Management

Chat / Messaging
Content Management
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Video Content

Customer Service

Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Virtual Assistant

Live Chat

Third Party Integration

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