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What is Tyler Utility CIS?

Manage every aspect of your utility services using Tyler's comprehensive billing and account management solution. This innovative platform enhances operations by streamlining processes such as service connections, disconnections, work orders, invoicing, and customer notifications, allowing both municipal and independent utilities to automate their workflows, increase efficiency, and improve collection rates. Its seamless integration with Tyler’s financial management systems simplifies tasks, reduces data entry errors, and boosts overall productivity. Tailored for user convenience, Munis offers the critical services that citizens expect, the functionality that utilities require, and the cutting-edge technology needed for growth in mid-sized to large organizations. Furthermore, this all-inclusive strategy ensures that utilities remain responsive to changing needs while consistently delivering high-quality service. By leveraging such technology, utilities can not only enhance their operational capabilities but also foster better relationships with their customers.

What is AQURIT?

AQ2’s AQURIT™ solution enables utility companies to handle customer bills and checks in large volumes with efficiency, ensuring fast and accurate processing that allows them to concentrate on providing exceptional service to their customers. This cutting-edge technology proves beneficial for cooperatives, municipalities, and rural utilities, as it automates tasks that previously required manual data entry. By utilizing image scanning for checks and remittance coupons, the system removes the labor-intensive process of manually inputting monthly payment details. Our software adeptly processes each scan, accurately extracting essential information whether checks arrive individually, with coupons, or alongside comprehensive documents. After gathering the data, it reconciles debits and credits, organizes the information into a transaction ready for posting, and integrates smoothly with any accounting system currently in operation. With AQ2’s AQURIT™ solution, organizations can digitally capture more customer information while retaining their current workforce levels, thus improving service delivery to a larger segment of the community without compromising profitability. Consequently, this innovation fosters enhanced operational efficiency that ultimately benefits both the utility and its clientele, leading to a more streamlined experience for all parties involved. Additionally, by reducing manual workload, utilities can redirect their resources toward other critical areas needing attention.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$25.00/one-time/user

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

Tyler Technologies

Date Founded

1966

Company Location

United States

Company Website

www.tylertech.com/products/enterprise-erp/enterprise-utilities

Company Facts

Organization Name

AQ2 Technologies

Date Founded

1999

Company Location

United States

Company Website

www.AQ2tech.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Collections Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Water

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