Top AQURIT Alternatives

Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions. With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year. The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology. Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed. Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.

Meter Management System Microsoft Dynamics Foundation ❖ Oversee metering devices including their locations, serial numbers, and operational status. ❖ Automatically retrieve meter readings through M-Bus gateways for efficiency. ❖ Alternatively, you can upload meter readings from MDM systems or Excel files. ❖ Built on the robust Microsoft Dynamics 365 Business Central platform. ❖ Features a user-friendly and intuitive interface for seamless navigation. ❖ Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription. Tariffs & Rating Cloud Service ❖ Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs. ❖ Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating. ❖ Supports both postpaid and prepaid billing options for flexibility. ❖ Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts. ❖ Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually. ❖ Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks. ❖ Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions. ❖ Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility. ❖ This adaptability makes it perfect for managing utility billing from virtually anywhere.

UtilityTrakR is a comprehensive cloud-based solution tailored for utility billing management, specifically catering to cities, municipalities, cooperatives, and various organizations. Developed by Starnik, this software suite encompasses a wide range of functionalities, including customer information systems (CIS), collections, and cashiering. With UtilityTrakR, users can effortlessly send electronic bills and handle payments efficiently. Additionally, it empowers users with valuable data insights, enhancing their ability to deliver outstanding customer service while streamlining operations. The integration of these features makes UtilityTrakR an indispensable tool for effective utility management.

UtilityBilling is a reliable software designed for utility billing that enhances clarity and efficiency in your water services. This all-encompassing system removes the necessity for manual billing processes, significantly decreasing the workload associated with managing water utilities. By automating everyday tasks, it streamlines operations to boost productivity. The platform features a full billing solution, comprising bulk invoice creation, an advanced customer relationship management system, a user-friendly customer portal, and automatic notifications for bills and collections. Accessible from any web browser, UtilityBilling ensures convenient usage for all users, making it an essential tool for modern water businesses. With its robust capabilities, it not only simplifies billing but also fosters better relationships with customers.

We offer all-encompassing CIS and billing solutions specifically designed for the modern utility industry. Imagine providing cutting-edge products that allow your customers to choose their payment schedules and methods. By leveraging smart meter data, we facilitate sophisticated rating, billing, and customer service interactions. Our flexible architecture streamlines the implementation process, making it easy to manage transitions for existing clients when needed. This not only helps in attracting and retaining customers but also allows you to maintain a competitive advantage and monitor your operations in real time. Turn your smart meter framework into a source of revenue by offering your customers a variety of rate and product options without the complications often associated with integrating new billing systems. Additionally, maximize the potential of your AMI investments by offering customers a smart meter that supports Prepaid functionality. In an environment where businesses must set themselves apart, having a well-crafted strategy that resonates with consumers is crucial. Ultimately, meeting the demands of today’s digital consumer, who expects more from your services, is vital for long-term success. By doing this, your organization can not only stay relevant but also thrive in an ever-changing marketplace while adapting to new consumer expectations.

Cogsdale Customer Service Management (CSM) enables organizations to seamlessly integrate superior customer relationship management (CRM) with their daily operational requirements. Tailored specifically for the complex billing needs of municipalities and utility providers, Cogsdale CSM boosts operational productivity, lowers costs, and guarantees exceptional service delivery to customers. This all-encompassing platform allows users to oversee service orders, retrieve information on current connections and payment records, and set up payment arrangements. Moreover, Cogsdale offers an advanced customer information system equipped with modules for financial oversight, utility billing, distribution, customer relations, work management, project oversight, and procurement. The system is further enhanced by features such as interactive voice response, document management solutions, payment kiosks, and online credit verification capabilities. Since its establishment in 1997, Cogsdale has focused on providing strong and integrated information solutions customized to meet client needs. This commitment to continual improvement allows businesses to remain agile and succeed in a dynamic landscape, ensuring they can meet customer expectations effectively.

An advanced and durable SQL Database Management System tailored to manage a vast number of accounts with efficiency. Built upon Microsoft's innovative web technology, Blazor, which leverages web assembly, this system guarantees compatibility across modern web browsers and operating systems such as Windows and Mac. It can operate autonomously without requiring internet access or be utilized as a Software as a Service (SaaS) solution hosted within a secure data center. Additionally, it is designed to function on various mobile devices that have internet connectivity, making it particularly beneficial during emergencies that may impede access to utility offices or for field personnel, such as meter readers, who can record readings directly into the database. Users have the option to continue using their existing billing cards/documents from EasyBill 32, take advantage of the emailing feature for bills and notifications, or decide to employ both methods as per their needs. The system also accommodates direct debit and online bill payment options, while providing interfaces that are harmonious with all Radio-Read systems. This level of adaptability guarantees a smooth experience for customers, no matter what their operational requirements or preferences may be. Moreover, the system's robust architecture ensures scalability, allowing it to grow alongside expanding user demands.

Rural Billing provides a reliable utility billing solution that is specifically designed to meet the requirements of small utility companies in rural areas. The system boasts a user-friendly interface, scalability, and affordability, enabling users to create detailed customer profiles, set up diverse tariff options, and produce multiple rate plans according to the services offered, with the ability to adjust these plans as needed. Key features include electronic invoicing and online payment capabilities, along with supplementary functionalities that significantly improve the efficiency of utility management. This comprehensive approach ensures that rural utility providers can effectively manage their billing processes while adapting to changing customer needs and service requirements.

The latest version of the RVS Utility Billing System builds on the foundation of our previous RVS Utility Billing Program, showcasing a wide array of improvements along with an intuitive Windows interface, thus establishing RVS Mosaics as the most advanced and user-friendly utility software in the market. Users can effortlessly log a reading and receive a prompt for the next reading with a single key press while inputting meter information. Another key also allows for the easy posting of complete payments when handling receipts. The system's features allow for the seamless transfer of location information from one account to a new customer, which helps eliminate repetitive data entry. Accessing customer information is both fast and straightforward, whether by entering an account number or typing a few letters of the last name. Users can efficiently sort accounts in various ways, including alphabetically, by account number, or by reading sequence. Additionally, customer data can be viewed or edited from a single screen, and guided wizards help users with tasks like finalizing accounts, changing meters, and correcting billing issues. This version not only enhances the overall utility billing process but also significantly improves operational efficiency and user experience, making it a vital tool for utility management. The integration of modern features ensures that users can navigate the system with ease and confidence.

Muni-Link represents a state-of-the-art cloud software solution tailored for utility billing, created by Link Computer Corporation. This cutting-edge platform caters to various entities such as cities, municipalities, townships, authorities, and private utility organizations, enabling users to conveniently process payments, view electronic bills, and monitor their usage, outstanding balances, and payment history via an online interface. Among the essential features of Muni-Link are a dedicated customer portal, capabilities for online payments, electronic billing, and integrated CASS certification, among several others. Furthermore, the software is designed not only to boost operational efficiency but also to elevate customer satisfaction by streamlining and simplifying the entire billing process. By focusing on user-friendly interactions and efficient workflows, Muni-Link stands out as a comprehensive solution for modern utility management.

Utility companies are facing increasing disruptive challenges in today's market. Technological advancements are altering the way customers interact with both their utilities and the broader environment. By partnering with utility providers, we can predict future technology trends that foster enhanced customer engagement through creative solutions. The influence of technology is profoundly changing the dynamics between utilities and their customers. With MyUsage, customers are provided with valuable information and advanced tools that enable them to address their queries independently, eliminating the need for direct contact with utility representatives. Our goal is to empower customers to effectively manage their own issues, promoting self-sufficiency. Additionally, we offer customers a chance to alleviate their debt by facilitating gradual payments of overdue balances. Consequently, we have successfully helped customers maintain their services while enabling utilities to recover nearly $200 in previously unrecoverable debt for each customer. This strategy encourages customers to make smaller, frequent payments, which aligns with their consumption patterns, ensuring they remain on top of their bills. Moreover, this method not only boosts customer satisfaction but also strengthens the long-term financial health of utility companies, ultimately creating a more sustainable business model for the future. In this way, we are not just addressing immediate needs but also laying the groundwork for a more resilient utility sector.

CUBIC®, the Comprehensive Utility Billing and Control System, was developed to deliver an efficient billing solution alongside a Customer Information System (CIS) specifically tailored for utility management. This system encompasses extensive customer data, billing operations, and cash receipting capabilities, in addition to providing comprehensive usage and payment history alongside various reporting options. Key features include advanced search options for account inquiries, real-time updates, electronic input functionalities, and seamless receipting interfaces. The reporting tools yield in-depth statistics concerning customer demographics, services provided, and route management. CUBIC® excels in receipt processing, accommodating both conventional methods and high-speed scanning technologies. All functionalities, including bill and payment history, usage data, deposit details, service specifics, and consumption graphs for each service, are accessible online. Furthermore, the system integrates accounting management, ensuring all financial aspects are handled efficiently. Thanks to CUBIC®, generating reports in accordance with NARUC standards is a straightforward process.

Managing several independent systems presents significant difficulties. Conventional paper-based methods are often cumbersome, require a great deal of manual effort, can become chaotic, and generally lack efficiency. GeoViewer Online consolidates various operational elements, improving the handling of work orders, asset upkeep, cost management, inventory oversight, and customer invoicing. This all-in-one solution equips managers with the tools needed to oversee every component of their business through a single platform. The ease of use offered by GeoViewer Online simplifies the daily tasks within the organization. Users can create, edit, delegate, and assess work orders, inspections, and service requests both prior to and during field operations, ensuring tasks are performed with maximum efficiency. The geo-focused interface of GeoViewer effectively showcases GIS data, allowing users to utilize existing information while also making modifications, additions, and in-depth analyses. Additionally, users can retrieve historical data along with As Built and CAD drawings linked to particular locations, assets, or work orders, thereby enriching their operational awareness. In summary, this advanced technology greatly boosts both productivity and organizational effectiveness, ultimately leading to smoother operational processes.

As a premier platform for bill presentment, payments, and customer interaction in the sector, we strive to simplify the payment process for both clients and administrative teams. Our customers enjoy the flexibility to make payments via credit, debit, or bank accounts at any time, using any device, be it a smartphone, tablet, or computer. With a rich history spanning over 25 years, Bill2Pay is dedicated to personalized lockbox solutions tailored to meet unique client needs. We embrace advanced technology to maximize efficiency while upholding strict quality standards and ensuring timely processing. Furthermore, our completely digital systems are engineered to align with the individual requirements of each client, enhancing user experience. We take pride in our immaculate track record, having successfully cleared our annual independent SSAE-Type 16 process control audits without a single exception since inception. Any potential discrepancies are meticulously reviewed by two different employees, and our rigorous validation measures are implemented to identify any irregularities that may require further examination prior to payment processing. Our unwavering commitment to excellence highlights our pursuit of delivering a dependable and effective service, ultimately fostering long-lasting client relationships.

For twenty years, CORE Utilities has been providing effective and reliable utility billing software specifically designed for the water, wastewater/sewer, and waste management industries throughout the United States. Their cost-efficient software solutions empower clients to enhance operational efficiency, guarantee accurate and prompt billing, and offer superior service to their customers. CORE Utilities aims to create powerful, user-friendly, and budget-friendly software packages specifically for small to midsize water and wastewater utilities. The company places a high value on product excellence and customer service, believing that true quality arises from dependable products that meet both current and future demands. What sets CORE apart from its competitors is its outstanding customer service, which is deeply rooted in a thorough understanding of clients' needs and preferences, fostering a collaborative partnership. This dedication not only builds trust but also contributes to the sustainable success of the utilities they support, ensuring they are well-equipped to meet evolving challenges in the industry. Ultimately, CORE Utilities is committed to continuous improvement and innovation, striving to exceed expectations in every aspect of their service.

Enhancing customer satisfaction, fostering revenue expansion, and optimizing business processes are all attainable goals. Utilize the comprehensive features, exceptional user experience, and customizable options offered by CIS Infinity: automate repetitive tasks, shift from traditional paper systems to modern digital solutions, and boost your income stream without facing exorbitant customization expenses. With CIS Infinity’s user-friendly interface and integrated functionalities, you can retrieve vital data and insights exactly when needed, guaranteeing superior customer support. Eliminate the need for expensive coding projects by taking advantage of the sophisticated configuration capabilities in CIS Infinity. Quickly and easily modify rules, rates, and actions to adapt to evolving requirements. Effectively oversee and streamline your utility operations with digital platforms that enable you to focus on your essential business functions. Backed by a solid history of 25 years, more than 150 successful deployments, and a team of seasoned experts, we are your trusted technological ally for continuous achievement. Our dedication to innovation and improvement ensures that you will have the necessary resources to prosper in a competitive environment, making your business not just successful, but also resilient against future challenges.

Presenting an innovative utility billing software solution that features a streamlined billing and accounting function, specifically crafted for municipalities, rural water districts, utility associations, and businesses in need of sophisticated reporting and unlimited scalability. This advanced system enables users to create reports from previous billing periods at any time, adjust entries from those past cycles, export documents as PDFs, and so much more! JUS delivers a thorough Accounts Receivable solution designed for Utility Billing and additional applications. It provides a clear distinction between Customer Accounts and Premises, allowing for the easy transition of customers in and out of service regions while preserving distinct histories for every client. Users can effectively categorize and produce reports based on custom-defined Routes/Books, Cycles, Classes, Categories, and Statuses. The platform accommodates UNLIMITED Customers, Meters, Charges, Deposits, and Historical Data. Moreover, it supports the printing and tracking of Service Orders, features comprehensive Meter Management that monitors water loss and meter modifications, and is compatible with Automated Meter Reading, including export and import from handheld devices. This software not only equips utility providers with essential tools to streamline their billing processes but also significantly enhances customer service experiences, ensuring that all user needs are met efficiently.

For over thirty years, Workhorse has been providing remarkable solutions specifically designed for municipalities throughout Wisconsin. Their all-encompassing fund accounting system is based on the Uniform Chart of Accounts tailored exclusively for the state's municipalities. Featuring a streamlined, fully automated workflow, this system enables users to effectively handle tasks ranging from meter readings to cash receipt entries. The payroll function is also enhanced, simplifying the process by automating everything from time card entries to the distribution of fringe benefits across different wage categories. This tool is especially advantageous for managing various public works initiatives linked to specific property parcels. In addition, it provides a strong framework for administering the elements of utility distribution and collection systems. Users can effortlessly enter all pertinent fixed asset information, including acquisitions, transfers, and disposals, thereby guaranteeing precise record maintenance. The system's design also includes the generation of billing and receipts for all municipal fees, with the exception of utility charges, seamlessly connecting with the Municipal Accounting system to boost overall efficiency. Furthermore, this integration contributes to enhanced financial oversight and reporting capabilities, solidifying its status as an essential asset for municipal operations. Consequently, municipalities can expect improved accountability and transparency in their financial management processes.

Water Solutions - Professional delivers a well-rounded range of vital and sophisticated features necessary for the effective administration and billing of water and sewer utilities, as well as small community water districts. This software supports the billing of up to two extra customizable services, which could include items like trash collection or rental fees for apartments and trailer spaces. The Plus edition clarifies the availability of more advanced modules; for example, Water Solutions Pro Plus Palm includes software that integrates with a Palm PDA for enhanced functionality. For very small communities or rural water systems, Water Solutions Lite emerges as a perfect option, offering a free version capable of managing billing for up to 20 customers, while the paid alternative can handle up to 50 customers. Water Solutions Lite incorporates all the essential features requisite for the proficient management of a small water system and its users, positioning it as an excellent choice for those in search of a dependable and straightforward solution. Moreover, this adaptability ensures that the software can grow alongside the community, accommodating increasingly sophisticated billing requirements as needed. As a result, users can confidently invest in a solution that will evolve with their changing needs.

Quikwater is a cloud-based utility billing software tailored for small to medium-sized municipal entities, created by TAK Technology. This innovative tool simplifies the management of water and sewer fees, while providing a centralized platform for municipalities to keep track of resident records. Key features include visual bar graphs, real-time billing calculations, transaction reversal capabilities, customizable billing templates, stop notice issuance, mailing functionalities, and various other enhancements to improve usability. With its intuitive interface, Quikwater optimizes the billing workflow, allowing municipal staff to manage utility charges with greater efficiency and ease. Ultimately, Quikwater not only saves time but also improves accuracy in billing for local government services.

Manage every aspect of your utility services using Tyler's comprehensive billing and account management solution. This innovative platform enhances operations by streamlining processes such as service connections, disconnections, work orders, invoicing, and customer notifications, allowing both municipal and independent utilities to automate their workflows, increase efficiency, and improve collection rates. Its seamless integration with Tyler’s financial management systems simplifies tasks, reduces data entry errors, and boosts overall productivity. Tailored for user convenience, Munis offers the critical services that citizens expect, the functionality that utilities require, and the cutting-edge technology needed for growth in mid-sized to large organizations. Furthermore, this all-inclusive strategy ensures that utilities remain responsive to changing needs while consistently delivering high-quality service. By leveraging such technology, utilities can not only enhance their operational capabilities but also foster better relationships with their customers.

For more than 34 years, Banyon Data has been delivering exceptional products and services tailored specifically for municipalities and various public non-profit organizations. Our widely-used, comprehensive software caters to a diverse range of public and non-profit entities, including cities, towns, villages, water and sewer districts, electric utilities, and cooperatives. We also serve tribal councils, utility boards, natural gas providers, and public libraries. The Banyon Data Utility Billing Software supports various services, such as water, stormwater, electricity, gas, and refuse collection, including recycling and submeter management. Users can create intricate customer accounts with customizable services and rates, enjoy features like email billing and online payment options, access complete billing history, modify bills, and track adjustments. Additionally, it supports popular meter interfaces like AMR and AMI, facilitates direct ACH payments, and offers a multitude of reporting options. For those seeking a reliable yet economical solution, we provide the original, highly-rated full-featured software known as UBLite, designed to meet the unique needs of our clients. This commitment to quality and innovation ensures that our software remains a trusted choice for public entities across the board.

For thirty years, VertexOne has been at the forefront of assisting utilities and energy companies across North America in their digital transformation journeys, while also optimizing their operational processes. Our comprehensive suite of solutions addresses the entire meter-to-cash cycle, significantly improving experiences for both customers and employees alike. Whether your goals involve implementing effective customer engagement techniques, modernizing your billing and customer information systems, or leveraging automation and data analytics, VertexOne stands ready as your trusted partner. Our offerings are adaptable, capable of operating within a complete meter-to-cash ecosystem or as standalone solutions that integrate seamlessly with your current technology setup. In the competitive landscape of IT service providers, extensive experience is crucial. VertexOne boasts a diverse array of utility technology solutions, making it the perfect fit for utility and service organizations of any size. Throughout the years, we've unwaveringly supported utilities and energy providers in efficiently serving their communities, which underscores our dedication to excellence within the sector. As we forge ahead with our innovations, our unwavering commitment remains to provide outstanding value and service to our clients, fostering long-lasting partnerships built on trust and success.

Util360 is a company focused on providing innovative utility billing and customer engagement solutions specifically designed for the public sector. Their services are aimed at streamlining operational processes through efficient ERP integration, ensuring compliance, and ultimately enhancing productivity, sustainability, and excellence in utility management. Key Features of Util360 Include: Utility Billing Solutions: Util360 offers straightforward and efficient billing solutions that simplify the invoicing and payment processes for utility companies. Customer Self-Service: They improve community interaction and satisfaction by providing customers with instant access to their utility information. Meter Data Management: Util360 ensures precision in the monitoring and billing of utilities through their comprehensive meter data management services. ERP Solutions: They deliver comprehensive ERP systems that support integrated and productive utility operations. BI Analytics: Util360 leverages data-driven analytics tools to enable utility providers to make well-informed decisions. Furthermore, their dedication to continuous innovation ensures that their clients stay ahead of trends and developments in the industry, thereby maximizing their operational effectiveness. This relentless pursuit of progress positions Util360 as a leader in the utility management sector.

inHANCE provides a premier software suite specifically crafted for water and sewer utilities, featuring customizable components suited to the needs of each utility. Our range of user-friendly products includes everything from a foundational billing system to Mobile Workforce Management solutions, as well as a web portal that enables customers to view and pay their bills, update their account information, and receive important communications from your office. Being part of the Harris Utilities ecosystem not only grants you access to a variety of complementary products at reduced prices, but also ensures that you will continually receive support through our distinctive "Software for Life" policy, which emphasizes our commitment to long-term client service. In addition, our solutions are designed to adapt as your utility evolves, allowing for seamless upgrades and enhancements over time.

In a world that is changing more rapidly than ever, utility companies are compelled to revamp their operations in order to adopt sustainable methods. Gentrack offers innovative cleantech solutions to leading utilities around the globe, collaborating with major energy and water providers as well as dynamic challenger brands to reshape the nature of utility services. Our dedication to making a positive difference motivates us to enable these companies to innovate, boost customer satisfaction, and maintain profitability. A closer look at our extensive portfolio reveals that utilities seeking transformation need dependable technologies and reliable partnerships. In this fast-evolving environment, Gentrack emerges as a crucial partner for utilities looking to commit to a more sustainable future, ensuring they are well-equipped to meet the challenges ahead. Through these collaborations, we aim to not only optimize their operations but also contribute to a healthier planet for generations to come.

OPUS21 transcends the typical software company model, as our dedicated team of utility billing specialists has been assisting municipalities of various scales in streamlining their utility billing and administrative processes for more than two decades. With our innovative cloud-based Customer Information System (CIS) software, we provide a wide range of services such as bill printing and mailing, electronic billing, an online customer portal, and efficient payment processing options. Being a family-owned enterprise, we prioritize building strong partnerships with our clients to ensure their success and satisfaction. Our commitment to collaboration sets us apart in the industry, enabling us to tailor solutions that meet the specific needs of each city we serve.

To provide outstanding service to your clients, your utility collection office requires a billing solution that is both versatile and easy to navigate. Whether you are handling billing for electricity, water, natural gas, or other services, the VIP Utility Billing software is crafted to optimize the entire billing workflow. This platform is embraced by numerous agencies, showcasing its capability to handle even the most complex billing calculations and rate structures with ease. It presents in-depth insights into accounts and bills tied to individual customers or property owners, enabling better management. Customers enjoy the convenience of overseeing their accounts through online bill displays, receiving email notifications for billing, making web payments, and getting updates through email or text messages. All essential customer details can be retrieved from a single menu option, significantly improving operational efficiency. The system also supports customizable deposit processing that adheres to your established policies. With user-friendly filtered grids, you can adjust the data presentation and effortlessly export it to software like Excel and Word, ensuring a seamless operational experience. Moreover, the all-encompassing nature of this software offers a strong foundation to adapt to the changing demands of your utility office, allowing for future scalability and enhancements. This adaptability ensures that your billing practices remain efficient and responsive to both customer needs and regulatory changes.

Discover cutting-edge software that is setting new standards in the industry. Embrace the future with Meridian Cooperative, where our browser-based solutions guarantee unmatched dependability and flexibility. Tailored to prioritize your needs, Meridian FIS/CIS features a user-friendly, modular web architecture that allows each part to operate independently while still working harmoniously together. Boost your efficiency by accessing Meridian from any internet-connected device, whether you're working from an office or tackling tasks in the field. The true value of data is realized when it is converted into actionable insights, a concept we at Meridian fully recognize. This understanding drives us to handle intricate processes for you, delivering solutions that seamlessly integrate your data with easy-to-use reporting and tracking tools. From the central dashboard to adjustable report columns, you are empowered to leverage your essential information. Our capabilities for real-time data translate into significant cost savings for both you and your customers, enabling prompt and informed decision-making. By focusing on enhancing user experience and maximizing data utility, Meridian not only equips you for success but also fosters a culture of continuous improvement and innovation. With Meridian, you are not just keeping up with the industry; you are leading it.

CUSI offers global solutions for customer information systems, utility billing, web portals for customers, accounting, and asset management. In addition, CUSI creates, implements, and supports various technological solutions to address the operational demands of local utilities and governments. Their Windows and SQL applications are utilized by more than 1,100 companies in water, gas, electric, and waste management sectors, helping them to fulfill their operational needs efficiently. With a commitment to innovation, CUSI continuously enhances its offerings to better serve its clients.

EDIFICE provides a comprehensive range of utility billing software solutions specifically designed for utility organizations and departments, covering services such as water, sewer, fire protection, stormwater, electric, and refuse and recycling billing, in addition to job billing and different metered and non-metered options. Emphasizing user-friendliness, the software enables your team to effectively meet customer demands. EDIFICE adopts an all-encompassing approach to utility billing and customer relationship management, addressing everything from billing operations to service management, mobile work orders, and robust financial tools. The EDIFICE Mobile Work Orders feature integrates effortlessly with the Service Management module, promoting an efficient workflow that links field activities with back-office operations, such as Service Billing/Jobbing and Inventory management. Created by Northern Data Systems, the EDIFICE utility billing platform is built as a cohesive yet adaptable system, allowing users to modify it according to their distinct operational needs while ensuring a high degree of integration. Furthermore, the software's modular design supports easy scalability and customization, making it an excellent option for diverse utility management requirements, and providing organizations with the flexibility to enhance their service offerings as needed.

ABS Utility Billing simplifies the transition from field meter readings directly to billing, encompassing email statements, online payments, and immediate financial reports. By requiring data entry only once, the system ensures that information flows effortlessly and accurately throughout, enhancing efficiency. This all-in-one software suite provides staff with a clear and uniform operational framework, making daily activities feel natural and fluid. Eliminate the hassle of juggling various software from different providers by opting for ABS Utility Billing, which is tailored to meet the needs of your entire organization. It supports everyone from field workers to board members, supplying them with the crucial information necessary for optimal performance. Furthermore, its accessibility across all devices—including PCs, Macs, tablets, and smartphones—utilizes advanced technology to meet changing needs and customer expectations, keeping your operations agile and effective. With this powerful platform, you can boost productivity while elevating service quality across all sectors of your organization, ultimately leading to a more streamlined workflow.

Orbit Customer Management and Billing allows for the comprehensive oversight, management, and maintenance of all customer information within a unified platform, suitable for organizations providing either a single utility service or various offerings. This system enables organizations to effectively track customer usage, billing rates, deposits, service requests, collections, interactions, and account histories, which contributes to a more efficient billing process. As an all-encompassing solution, it manages every crucial aspect of customer-related business operations and services through a singular product. Additionally, it integrates smoothly with Orbit Dynamic Financial Management, which further improves both accounting accuracy and operational productivity. The architecture of this system is built to easily adapt as your customer base and service offerings expand, ensuring it remains relevant to your changing business requirements. This adaptability not only supports current business functions but also positions your organization for future growth and success.

UMAX provides a modern range of customizable solutions designed for Customer Information Systems (CIS), Customer Relationship Management (CRM), and Asset and Field Services Management, specifically aimed at utility companies and built on the powerful Microsoft Dynamics 365 framework. Our solutions streamline daily operations by incorporating automation and tailored workflows, supported by actionable analytics and insightful data. By adopting automated processes, simplifying user engagement, and offering customer self-service functionalities, organizations can not only boost efficiency but also significantly cut service expenditures. Additionally, our comprehensive omni-channel capabilities offer organizations a deeper understanding of customer behavior, allowing for proactive customer satisfaction management. With our flexible, highly configurable modular platform that seamlessly integrates with external systems, businesses can enhance their operational efficiency. Furthermore, by tapping into the advanced features of the Microsoft platform, organizations can unlock the full value of their utility data, enabling them to excel in a competitive market while simultaneously improving the overall customer experience. Ultimately, our commitment to innovation ensures that utility companies are well-equipped to navigate the challenges of the future.

DBE provides a highly adaptable and customizable solution that empowers your business to make swift, code-free rate modifications. It merges the functionality of spreadsheets with a streamlined billing system, eliminating the need for a costly all-encompassing Customer Information System (CIS) while offering essential Billing Flexibility. This service grants you the advantages of a top-tier Utility CIS at a fraction of the price. Additionally, there is no need to upgrade your current infrastructure or tackle software compatibility challenges, as DBE efficiently manages your Billing Determinants in real-time via Web Services or in batch formats. All data is securely encrypted with Advanced Encryption Standard (AES) 256, and connections to DBE from your servers are safeguarded through secure HTTPS and SFTP protocols. Moreover, DBE supports your preferred Bill Print solution, whether handled internally or outsourced to a third-party vendor, ensuring seamless execution of both real-time rendering and bulk customer mailings with the Diamond Billing Engine. This adaptable billing process not only reduces costs significantly but also enhances operational efficiency, enabling you to concentrate more on essential business functions while enjoying peace of mind regarding data security and service reliability. Ultimately, DBE's flexibility can transform the way your organization approaches billing, leading to improved customer satisfaction and streamlined workflows.

Our cutting-edge utility billing solution is built upon three decades of insights gathered from our customers and delivers an all-encompassing billing service that caters to utilities of any size. Hosted on a cloud platform, our system alleviates worries related to desktop compatibility, server maintenance, or local data storage. Its web-based nature allows access from nearly any location, whether you are at the office, on the go, or relaxing at home. You can easily access the system via any device that has a web browser and internet connection. The platform supports effortless integration of readings from various drive-by or fixed-based reading technologies. It is designed to embrace the newest advancements from top meter manufacturers. Furthermore, the built-in paperless billing feature allows customers to log into their individual online portals to view their bills, update contact information, and make electronic payments. Payments are processed automatically in real time, ensuring that changes are reflected in customers' accounts immediately, thereby enhancing both convenience and efficiency. This innovative system not only improves the overall user experience but also optimizes utility management for providers, making it a valuable asset in the industry. Moreover, our commitment to ongoing improvements means that we will continually adapt to meet the evolving needs of our clients.

Automated billing and contract management are crucial for safeguarding revenue while boosting customer satisfaction and self-service capabilities. AMCS provides a thorough solution tailored to handle the intricate challenges of the dynamic utilities industry. The system seamlessly incorporates automated meter readings, ensuring that billing is customized to meet each customer's specific contract requirements; invoices can either be generated electronically or sent to a reliable print service for distribution. Customers benefit from a variety of payment options, such as autopay, online payments, or conventional mail methods. Furthermore, a personalized customer portal empowers users to view statements, execute online payments, and make service requests effortlessly. By transitioning invoicing and payment processing to a digital format, AMCS’ billing and contract management system not only enhances operational workflows but also reduces the risks of errors commonly linked to manual data entry, ultimately increasing your team's overall efficiency. This comprehensive strategy not only promotes operational excellence but also cultivates a deeper connection with customers by offering improved service alternatives. Such advancements are vital in today's competitive market, ensuring that utility providers remain responsive to their customers’ evolving needs.

LOCiS delivers tailor-made software solutions for utility billing, fund accounting, and various other applications specifically created for local government entities, complemented by ongoing support, education, and development initiatives. Our extensive suite of information technology services includes both hardware and software solutions designed to cater to diverse needs. Users play an integral role in the advancement of LOCiS, ensuring our offerings align with both current and future demands. Our committed team of expert developers and product specialists maintains regular communication with clients to pinpoint technological innovations and feature improvements that resonate with their requirements. Daily, we integrate new features into our software, with many ideas originating from the valuable feedback of our dedicated customer base. Our exceptional commitment to customer service guarantees swift responses and assistance whenever needed. We assure that the solutions we provide today will stay pertinent and effective over the years, proudly serving over 250 communities, as well as park and fire protection districts, since our establishment in 1987. Furthermore, our emphasis on customer collaboration nurtures a dynamic environment that allows us to adapt and flourish in response to the shifting needs of local governments, ensuring we remain at the forefront of industry advancements. Through this collaborative approach, we continue to enhance our software and services, reinforcing our dedication to our clients' success.

Everon is a state-of-the-art platform crafted for companies looking to initiate, manage, and grow their electric vehicle charging initiatives. It provides the freedom to operate independently of any particular vendor, giving businesses the flexibility and authority they need. Supporting operations in more than 20 languages, it enhances global accessibility and reach. Additionally, businesses can customize their EV charging solutions with unique branding, allowing them to establish a distinct identity. Everon boasts an all-encompassing dashboard, which grants employers the ability to monitor all aspects of EV charging, facilitating remote management of multiple stations. The platform comes equipped with valuable tools designed to assist facility and fleet managers in the proficient management of on-site charging systems. By leveraging the billing API, users can automate their billing workflows, craft customized billing schemes, and develop charging strategies that maximize energy efficiency at their stations. Moreover, this revolutionary platform enables the seamless incorporation of e-mobility services into pre-existing offerings, thereby enhancing your utility business model. With Everon, businesses can efficiently oversee and monitor charging stations while also offering charge cards to users, significantly improving the overall experience and service range. This extensive array of capabilities positions Everon as an invaluable ally for enterprises aiming to excel in the fast-evolving electric vehicle market, making it a vital tool for future growth.

Energy firms carry an essential duty to provide efficient, economical, and sustainable energy solutions to the communities they cater to. Uplight is eager to contribute significantly to this mission. By connecting energy providers with their decarbonization goals, Uplight presents a holistic platform that enhances customer engagement, activation, and energy consumption management. Partnering with more than 80 prominent electric and gas utilities worldwide, we bring unmatched expertise, innovation, and scale to our efforts. Uplight motivates energy providers to develop more creative strategies to achieve their sustainability objectives. Our collaborative model is intended to ensure success, as we share the mutual aim of advancing more affordable and cleaner energy alternatives. While this ambitious target presents challenges, together we can realize it. Additionally, Uplight proudly holds the distinction of being a certified B corporation, embodying the highest benchmarks for businesses dedicated to nurturing a more inclusive and sustainable economy. In alignment with these principles, we have established a bold environmental goal to reduce CO2 emissions by over 100 million metric tons, reflecting our commitment to a brighter future for everyone. Ultimately, our collective efforts aspire to reshape the energy landscape for the benefit of future generations, fostering a lasting impact on the planet.

Our specialized Water and Sewer Utility Billing system is designed to help municipalities effectively manage account information, usage metrics, and billing records for their water and sewer services. Fully integrated with our Assessing and Tax Collection systems, this Utility Billing solution allows for quick and easy access to water and sewer data for local government users. We invite you to explore the diverse features and benefits we provide, and feel free to reach out to schedule a demonstration. Operating as a multi-user, client/server Windows application, it is built on the Microsoft SQL Server/SQL Express database framework, ensuring high-level integrated security and customizable access permissions for various users. Users can easily retrieve information by searching using map and lot numbers, owner names, addresses, or meter/account numbers. The system boasts an intuitive tabbed interface that facilitates rapid information retrieval and includes user-friendly point-and-click editing with attribute dropdown menus. In addition, it has capabilities for tax calculation, generating commitment reports, and printing tax bills, which are essential for efficient municipal operations. With its comprehensive functionalities, the system is not just a tool but a crucial resource for municipalities aiming to optimize their water and sewer billing procedures, ultimately enhancing customer service and operational efficiency. Overall, our utility billing system empowers municipalities to meet their financial management needs effectively.

The Water/Utility Management system functions as an all-inclusive utility billing solution, equipped with numerous additional features. It supports various methods for readings and billing, such as self-billing options for customers using coupons, readings submitted by customers themselves, or district-centric readings for billing tasks. The features outlined below illustrate just a portion of the extensive capabilities this system provides. Furthermore, it is designed to enhance the efficiency of the billing process for customers as well as utility providers, ensuring a smoother experience for all parties involved. By integrating these functionalities, the system ultimately fosters improved communication and service delivery.

You encounter numerous decisions that significantly shape the allocation of resources for the effective management of your utility. The consequences of relying on outdated or inaccurate information can adversely impact your decision-making processes. Our Financial Management System (FMS) is tailored specifically for utilities, offering workflows that are designed with our industry needs in mind. The functionalities provided to your accounting team establish FMS as an indispensable tool for aligning financials with regulatory requirements effectively. This system is engineered to handle data processing, accurately categorize information, and generate essential reports for all stakeholders involved. Utilizing this advanced technology not only enhances your decision-making capabilities but also boosts overall operational efficiency and productivity within your organization. With FMS, you can ensure that your utility remains competitive and responsive to ever-changing demands.

Seamlessly and accurately import your building, account, vendor, and rate details into Energy Watchdog, which also supports the inclusion of both historical utility bills and current monthly bills. You can align your existing files with bill tracking templates and establish import profiles for future use. The user-friendly tree navigation within Energy Watchdog allows for quick and easy retrieval of account, meter, building, and billing information. You can monitor a wide array of information for both energy and non-energy utility expenses, keeping tabs on straightforward usage and costs as well as more intricate data. With an extensive library of templates available, you can select the bill entry format that aligns best with your invoices. Take advantage of powerful downloadable graphical dashboards to effectively analyze and visualize your utility consumption and expenditure data. Identify and resolve costly discrepancies in utility bills and meters, detect energy waste, and reveal potential savings by conducting audits on bills individually or collectively. Furthermore, you can fine-tune the sensitivity for each audit check and retain audits for real-time processing as bills are entered or during batch audits, guaranteeing comprehensive management of your utility costs. This thorough approach not only enhances your oversight of utility expenses but also fosters ongoing improvements in your utility management strategies, ensuring that you remain informed and proactive in your energy consumption practices.

EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.

A comprehensive solution designed for Windows is now accessible, offering the necessary functionality and ease of use that contemporary municipalities and water districts demand. CSAS/Pro supports multiple Windows versions, such as Windows 2000, Windows NT, Windows XP, Windows Vista, and Windows 7. Created by specialists in management and data processing, CSAS/2 features a complete array of integrated accounting applications that focus on boosting your organization's efficiency through improved information management. This software not only simplifies operational workflows but also equips users with the ability to make well-informed choices grounded in precise data. As a result, organizations can achieve greater effectiveness in their operations and better serve their communities.

The foundation of your utility's success lies in the satisfaction of your customers. Their happiness dictates how well your business performs. With the advancements in modern technology, employees can enhance customer experiences and ensure that service remains uniform across all interactions. The NorthStar Customer Information System (CIS) is designed to assist utilities in overseeing millions of customer accounts and processing utility bills on a monthly basis. This comprehensive system facilitates every aspect of customer engagement, from establishing new accounts to analyzing credit histories. NorthStar CIS stands out as a dependable, highly adaptable suite of applications that meets the diverse needs of utilities. Furthermore, its configurability allows utilities to tailor the system to better serve their unique customer base.

AmCoBi is dedicated to providing comprehensive utility billing solutions tailored specifically for owners of multifamily properties, property management professionals, and water utility companies. Our offerings include the Ratio Utility Billing System (RUBS), submetered billing, payment processing, collections, and flexible convergent billing options. The AmCoBi online Management Portal allows authorized users to effectively manage move-in and move-out information, approve pre-bill reports, review historical billing data, generate final bills, and obtain real-time management and financial analytics. Residents enjoy the ease of electronic billing (eBill) and can make online payments (ePay) through credit/debit cards or ACH while also accessing their historical utility bills and account information. Our platform supports multiple payment methods, including MobileWEB, Quick Pay, automated payments, and convenient options like pay-by-email, pay-by-text, and IVR/pay-by-phone. Moreover, AmCoBi offers AquaHawk/UtilityHawk for monitoring unusual usage patterns and leak detection, which helps property owners and managers to ensure operations run smoothly and enhance the satisfaction of their residents. By providing these innovative services, AmCoBi aims to simplify utility management for all parties involved and foster a seamless experience for both property managers and tenants alike.

In today's business environment, characterized by increasing demands for technology to improve efficiency, security, and overall performance, utility companies must implement the best solutions available. At Able Software Company, our mission is to provide our clients with innovative technology and solutions that enable them to meet and exceed their organizational goals. We are thrilled to announce the launch of Utility Star Enterprise, a product that leverages over a decade of experience in the utility and technology domains. This advanced system merges cutting-edge web technology with the established strengths of our Utility Star Platinum platform. Utility Star Enterprise represents the pinnacle of innovation, offering outstanding performance, enhanced security, reliability, and cost-effectiveness, which will empower organizations to succeed in a competitive landscape. With this groundbreaking development, we aspire to elevate the standards for utility management systems, setting a new benchmark for excellence in the industry. Additionally, we believe that our commitment to continuous improvement will foster long-term partnerships with our clients.

Contemporary cloud software is designed to meet the specific financial needs of local government entities. By moving away from legacy systems to more flexible platforms, finance teams are optimizing tasks such as utility billing and overseeing their chart of accounts. This transition allows for effective monitoring of budgetary allocations versus actual expenditures, as well as the tracking of payment processes, which ultimately leads to significant time savings each week through intuitive interfaces that quickly present vital information. Remove the guesswork from daily functions; with just a few clicks, you can clearly see task responsibilities, resource distributions, and related expenses. As staff input materials for various projects and work orders, OpenGov automatically refreshes your inventory records and notifies you when stock is depleting. Additionally, this software allows your team to access critical applications from virtually anywhere, leveraging its flexibility to accommodate both centralized and remote work environments, thereby promoting smooth collaboration no matter where employees are located. This capability not only boosts overall productivity but also contributes to a more streamlined workflow across your organization, ensuring that everyone is working efficiently towards common goals. Harnessing technology in this way can ultimately lead to better decision-making and resource management.