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What is USPBX?

USPBX is an innovative cloud-based PBX and VoIP communication solution designed to replace outdated telephone systems, delivering reliable and high-caliber voice services tailored for modern enterprises. This platform offers a centralized management system, enabling organizations to oversee their calls, messaging, and overall communication operations without the need for physical hardware, thereby streamlining processes and introducing sophisticated features such as auto attendants, call routing, and voicemail-to-email functionalities. Moreover, it integrates effortlessly with popular software tools like CRM, ERP, and property management systems, ensuring that all calls and customer interactions are efficiently tracked and organized within the company’s operational framework. Users can also access mobile and desktop applications that turn any device into a full office extension, empowering teams to stay connected and responsive from anywhere while maintaining a consistent professional image. In addition to these capabilities, the platform fosters improved collaboration among team members, which contributes to heightened productivity levels and enhanced customer support, ultimately driving business success. By embracing such advanced technology, organizations can adapt to the evolving communication landscape with ease.

What is Acepeak?

Acepeak provides an all-encompassing cloud communication and AI-fueled contact center solution designed for modern enterprises. This innovative platform effortlessly combines a variety of features such as business phone systems, high-definition voice calling, SMS and MMS messaging, video conferencing, team communication, call recording, voicemail, interactive voice response (IVR), and a range of AI-driven communication tools. Furthermore, Acepeak includes capabilities like an AI receptionist, support from AI agents, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and smooth CRM integrations. Companies can easily manage voice, messaging, web chat, and social media interactions through a single, unified platform, effectively aiding teams that operate in multiple locations and countries. By leveraging Acepeak, organizations can optimize their communication workflows, enhance customer interactions, and effortlessly oversee all calls and conversations from one centralized hub, which ultimately leads to improved operational effectiveness and greater customer satisfaction. Its extensive functionalities empower businesses to adapt to the ever-evolving demands of the market while ensuring that their communication strategies remain robust and efficient.

Media

Media

No images available

Integrations Supported

Integrations Supported

HubSpot CRM
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

USPBX

Company Website

uspbx.com

Company Facts

Organization Name

Acepeak

Date Founded

2019

Company Location

Singapore

Company Website

www.acepeak.com

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Categories and Features

AI Call Center

Not specified

AI Receptionists

Not specified

Business VoIP

Not specified

Cloud PBX

Not specified

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