Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CrankWheel Reviews & Ratings
    177 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,057 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    156 Ratings
    Company Website
  • Kasm Workspaces Reviews & Ratings
    125 Ratings
    Company Website
  • Docket Reviews & Ratings
    56 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,564 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,470 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    1,918 Ratings
    Company Website
  • TextUs Reviews & Ratings
    848 Ratings
    Company Website
  • Pylon Reviews & Ratings
    58 Ratings
    Company Website

What is Unblu?

Established in 2008, Unblu is a Swiss firm dedicated to enhancing the digital experiences of customers at financial institutions through advanced technology solutions. Their Unblu Conversational Platform allows client service representatives and visitors to interact, communicate, explore, and work together seamlessly, fostering a more engaging and collaborative environment. By prioritizing user experience, Unblu aims to transform the way financial services are delivered.

What is Cardina?

Cardina operates as an engaging customer interaction platform designed to elevate both support and sales exchanges by offering real-time visual assistance right on users' screens without requiring downloads or links for meetings. Utilizing its pioneering co-browsing technology, agents are able to observe, annotate, and in some cases, take control of customers' screens, resulting in faster problem-solving and improved customer satisfaction. The platform seamlessly integrates with existing tools and boasts features like session recording, enhanced security through data masking, and compatibility across multiple devices and web technologies. Endorsed by leading customer experience teams, it has demonstrated a remarkable ability to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Moreover, Cardina offers a variety of flexible pricing structures to suit businesses ranging from startups to large corporations. In summary, Cardina is dedicated to revolutionizing customer interactions into smooth experiences that promote enduring relationships while continuously expanding its offerings to meet diverse customer needs.

Media

Media

Integrations Supported

Amazon S3
Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Genesys Cloud CX
Google Cloud Platform
Intercom
Microsoft Teams
Octopus
Puzzel
Salesforce
Sentry
Slack
Temenos Transact
Verint Community
Zendesk
ebankIT

Integrations Supported

Amazon S3
Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Genesys Cloud CX
Google Cloud Platform
Intercom
Microsoft Teams
Octopus
Puzzel
Salesforce
Sentry
Slack
Temenos Transact
Verint Community
Zendesk
ebankIT

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$69 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unblu

Date Founded

2008

Company Location

Switzerland

Company Website

www.unblu.com

Company Facts

Organization Name

Caldera Labs

Company Location

United States

Company Website

cardina.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Popular Alternatives

Popular Alternatives

Live Assist for Microsoft Dynamics 365 Reviews & Ratings

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
VeriShow Reviews & Ratings

VeriShow

HBR Labs