Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CrankWheel Reviews & Ratings
    4.9 out of 5 stars 240 Ratings
    Company Website for CrankWheel
  • Google Workspace Reviews & Ratings
    4.6 out of 5 stars 69,294 Ratings
    Company Website for Google Workspace
  • Kasm Workspaces Reviews & Ratings
    4.8 out of 5 stars 127 Ratings
    Company Website for Kasm Workspaces
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,616 Ratings
    Company Website for Zendesk
  • 3CX Reviews & Ratings
    4.4 out of 5 stars 1,237 Ratings
    Company Website for 3CX
  • Rise Vision Reviews & Ratings
    4.7 out of 5 stars 1,540 Ratings
    Company Website for Rise Vision
  • ISL Light Remote Desktop Reviews & Ratings
    4.6 out of 5 stars 1,608 Ratings
    Company Website for ISL Light Remote Desktop
  • net2phone Reviews & Ratings
    4.4 out of 5 stars 197 Ratings
    Company Website for net2phone
  • Monarch Money Reviews & Ratings
    4.9 out of 5 stars 139,855 Ratings
    Company Website for Monarch Money
  • Intermedia Unite Reviews & Ratings
    4.2 out of 5 stars 1,640 Ratings
    Company Website for Intermedia Unite

What is Unblu?

Established in 2008, Unblu is a Swiss firm dedicated to enhancing the digital experiences of customers at financial institutions through advanced technology solutions. Their Unblu Conversational Platform allows client service representatives and visitors to interact, communicate, explore, and work together seamlessly, fostering a more engaging and collaborative environment. By prioritizing user experience, Unblu aims to transform the way financial services are delivered.

What is RedHelper?

An online consulting tool is a powerful resource for facilitating immediate communication with visitors to your website, thereby boosting sales and providing outstanding customer support. While its user-friendly design and effectiveness are commendable, the presence of a disruptive consultant can negatively impact the visitor experience. To combat this issue, measures have been put in place to protect customers from unsatisfactory interactions. By monitoring visitor behaviors, gestures, and overall attitudes, a proficient sales assistant can accurately predict client needs. This skill is made possible through co-browsing technology, which enables you to track visitor interactions and significantly raise service standards. RedHelper consistently assesses the performance of individual employees in relation to the overall statistics of all operators in the system, offering personalized performance ratings. This real-time feedback not only allows operators to improve their efficiency and effectiveness but also incorporates elements of gamification and competition, motivating them to achieve better results. Such a system promotes not only a proactive customer service approach but also nurtures a driven workforce committed to reaching new heights of success. Ultimately, investing in these tools and strategies can lead to a remarkable transformation in how businesses engage with their customers.

Media

Media

Integrations Supported

Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Kore.ai
Octopus
Puzzel
Temenos Transact
Verint Community
ebankIT

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$30.00/month/user
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Unblu

Date Founded

2008

Company Location

Switzerland

Company Website

www.unblu.com

Company Facts

Organization Name

RedHelper

Date Founded

2012

Company Location

Russian Federation

Company Website

redhelper.ru/

Categories and Features

Chatbot

Natural Language Processing

Co-Browsing

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Screen Sharing

Screen Sharing

Desktop / Browser Sharing

Video Conferencing

Screen Sharing
Video Conferencing

Categories and Features

Co-Browsing

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

TeamViewer Reviews & Ratings

TeamViewer

4.7 out of 5 stars

Popular Alternatives

Cardina Reviews & Ratings

Cardina

Caldera Labs