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What is UniTalk?

UniTalk provides an extensive array of services within the telecommunications sector, encompassing offerings such as IP telephony, virtual PBX systems, and call tracking solutions. Additionally, they offer features like callback buttons and interactive widgets to enhance user experience. These tools are designed to streamline communication and improve customer engagement.

What is Horizon Hosted Telephony?

The leading telephone systems currently prevailing in the UK market are the Horizon Hosted Cloud system and the Panasonic NS-700 Office system, both celebrated for their outstanding capabilities. The Horizon Hosted Telephony functions as a Cloud-based service, leveraging remote Data Centres for its switching operations while utilizing VoIP technology to facilitate Internet-based calls. Each of these systems comes with complimentary Polycom VVX 411 handsets over a three-year agreement, provided you choose one of our tailored VoIP services for Internet connectivity. This might involve a Converged voice and data circuit that dedicates a segment of bandwidth specifically for voice traffic, guaranteeing consistently high audio quality, even during peak data usage. Typically, businesses can anticipate considerable savings in both initial outlays and ongoing costs while enjoying access to advanced features. In addition to enhancing communication efficiency, these systems also play a crucial role in optimizing cost management for organizations, making them a wise investment for modern enterprises. Ultimately, the combination of technology and affordability makes these systems particularly appealing to a wide range of businesses.

Media

Media

Integrations Supported

Google Analytics
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Pipedrive
Salesforce
Zoho CRM
monday AI work platform

Integrations Supported

Microsoft 365
Microsoft Outlook

API Availability

Has API

API Availability

Pricing Information

$35/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

UniTalk

Date Founded

2017

Company Location

Ukraine

Company Website

unitalk.cloud

Company Facts

Organization Name

Horizon Telecom

Date Founded

2012

Company Location

United Kingdom

Company Website

www.horizontelecom.co.uk/our-telephone-systems/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

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