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What is HCL Unica+?

Unica+ from HCLSoftware is an enterprise marketing automation platform that converts customer signals into personalized next-best actions, guided by AI your team controls. It can be deployed on-premises, in a private cloud, as a hybrid or as SaaS, which lets companies bound by data residency or sovereignty rules personalize using their entire dataset without moving it out. Customer, engagement, transaction and journey data merge through identity resolution into a single lasting profile, and live and large-scale batch processing run side by side. Its MaxAI layer deploys nine specialist agents plus an orchestrator to convert plain-language briefs into audiences, flows and creative, checked against compliance, eligibility and offer rules. Predictive models and embedded decisioning select the offer, channel and timing for each person, across email, SMS, push, web, WhatsApp and contact center, under auditable governance. Built for large regulated B2C and B2B enterprises, not small teams.

What is D•engage?

Cultivate captivating customer interactions through the power of detailed data analysis. Develop cohesive campaigns that are readily available on a single, user-friendly platform, whether hosted in the cloud or on-site. This advanced communication tool, abundant in data, not only assists you in maintaining compliance but also safeguards your information while customizing your messages to suit individual preferences. Elevate your customer communication strategy and ensure streamlined operations. Our marketing software platform is poised to revolutionize your digital commerce environment by delivering tailored shopping experiences, in-depth analytics, and the wonders of automated marketing solutions. D•engage reimagines player engagement in the betting industry, placing a strong focus on retention and personalization through our consumer data platform. Rather than simply automating marketing communications, allow our Customer Experience Data Platform (CXDP) to help you build genuine connections with customers, no matter how they interact with your brand. By utilizing this robust tool, you can guarantee that each interaction carries significance and resonates with your audience. Through this approach, you will not only enhance customer loyalty but also foster a deeper understanding of their needs and preferences.

Media

Media

Integrations Supported

Acquigo
Advantage
Munvo AI

Integrations Supported

Infobip
Mixpanel
Segmentify
Shopify
Slack
Twilio
Typeform
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

HCLSoftware

Date Founded

2019

Company Location

India

Company Website

www.hcl-software.com/unica

Company Facts

Organization Name

D•engage

Date Founded

2018

Company Location

United Kingdom

Company Website

dengage.com

Categories and Features

Campaign Management

Not specified

Email Marketing

Not specified

Marketing

Not specified

Marketing Automation

Not specified

Personalization

Not specified

Categories and Features

Email Marketing

Not specified

Marketing Automation

Not specified

Personalization

Not specified

SMS Marketing

Not specified

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