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What is HCL Unica+?

Unica+ from HCLSoftware is an enterprise marketing automation platform that converts customer signals into personalized next-best actions, guided by AI your team controls. It can be deployed on-premises, in a private cloud, as a hybrid or as SaaS, which lets companies bound by data residency or sovereignty rules personalize using their entire dataset without moving it out. Customer, engagement, transaction and journey data merge through identity resolution into a single lasting profile, and live and large-scale batch processing run side by side. Its MaxAI layer deploys nine specialist agents plus an orchestrator to convert plain-language briefs into audiences, flows and creative, checked against compliance, eligibility and offer rules. Predictive models and embedded decisioning select the offer, channel and timing for each person, across email, SMS, push, web, WhatsApp and contact center, under auditable governance. Built for large regulated B2C and B2B enterprises, not small teams.

What is Listrak?

Listrak provides impactful results by enabling businesses to access customer data for creating personalized interactions across various platforms, such as email, social media, display, web, and mobile. Our comprehensive digital marketing automation platform consolidates all relevant customer information into one reliable source. By leveraging AI-powered personalization and predictive analytics, brands and retailers can effortlessly send tailored messages that resonate with shoppers through their chosen channels. Additionally, our exceptional customer satisfaction ratings reflect the achievements of our clients in enhancing acquisition, conversion, retention, and overall customer lifetime value, showcasing the effectiveness of our solutions in the competitive market. Ultimately, Listrak empowers businesses to connect with their audiences in more meaningful ways than ever before.

Media

Media

Integrations Supported

Acquigo
Advantage
Munvo AI

Integrations Supported

Antavo
AtData
Bubblehouse
Cohley
Creatable
Cyclr
Extole
Integrate.io
LTV.ai
Meltano
Scispot
Simon AI
Yieldify
Yotpo
Zapier
eStar

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HCLSoftware

Date Founded

2019

Company Location

India

Company Website

www.hcl-software.com/unica

Company Facts

Organization Name

Listrak

Date Founded

2000

Company Location

United States

Company Website

www.listrak.com

Categories and Features

Campaign Management

Not specified

Email Marketing

Not specified

Marketing

Not specified

Marketing Automation

Not specified

Personalization

Not specified

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Display Advertising

Not specified

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Mobile Marketing

Not specified

Personalization

A/B Testing
Abandoned Cart Saver
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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