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What is HCL Unica+?

Unica+ from HCLSoftware is an enterprise marketing automation platform that converts customer signals into personalized next-best actions, guided by AI your team controls. It can be deployed on-premises, in a private cloud, as a hybrid or as SaaS, which lets companies bound by data residency or sovereignty rules personalize using their entire dataset without moving it out. Customer, engagement, transaction and journey data merge through identity resolution into a single lasting profile, and live and large-scale batch processing run side by side. Its MaxAI layer deploys nine specialist agents plus an orchestrator to convert plain-language briefs into audiences, flows and creative, checked against compliance, eligibility and offer rules. Predictive models and embedded decisioning select the offer, channel and timing for each person, across email, SMS, push, web, WhatsApp and contact center, under auditable governance. Built for large regulated B2C and B2B enterprises, not small teams.

What is Marigold Engage+?

To achieve true digital transformation, it is essential that your marketing data is both dependable and actionable, enabling you to engage with customers through personalized experiences that boost customer lifetime value. By delivering tailored interactions, consistent messaging across various channels, and loyalty programs, you can greatly enhance your connections with customers. Marigold Engage+ (formerly Cheetah Digital) provides marketers with the essential tools to expand operations rapidly and meet the evolving needs of modern consumers. As the demand for digital transformation intensifies, developing new capabilities to adapt to changing expectations becomes vital. Marigold Engage+ streamlines this process by offering the integrated technology and services required to build lasting, profitable, and mutually beneficial customer relationships. With our platform, you can identify fresh opportunities, create specific audience segments, and manage data through real-time interaction strategies effectively. Transform your marketing efforts into a vibrant consumer database by designing captivating experiences that successfully convert the unknown into the known, ensuring your business remains competitive in a fast-paced market. Moreover, this strategy not only leads to immediate outcomes but also lays the groundwork for sustainable success and enduring customer loyalty, solidifying your position in the industry. Embracing this innovative approach will empower you to navigate the complexities of consumer behavior with confidence.

Media

Media

Integrations Supported

Advantage
Munvo AI

Integrations Supported

Attentive
Breinify
Brightware
Campaign Genius
Experian Aperture Data Studio
Fresh Relevance
IRIS Accountancy Suite
Inte Q Genesis
Knak
Lytics
MSIGHTS
Marigold Grow
Marigold Loyalty
SmarterHQ
TapClicks
Taxi for Email
ViralSweep
Zuppler

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

HCLSoftware

Date Founded

2019

Company Location

India

Company Website

www.hcl-software.com/unica

Company Facts

Organization Name

Marigold

Date Founded

2017

Company Location

United States

Company Website

meetmarigold.com/solution/marigold-engage-plus/

Categories and Features

Campaign Management

Not specified

Email Marketing

Not specified

Marketing

Not specified

Marketing Automation

Not specified

Personalization

Not specified

Categories and Features

Email Marketing

Customer Surveys
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Mobile Optimized Emails
Reporting/Analytics

Marketing Automation

Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence

Personalization

Not specified

SMS Marketing

Not specified

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