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What is HCL Unica+?

Unica+ from HCLSoftware is an enterprise marketing automation platform that converts customer signals into personalized next-best actions, guided by AI your team controls. It can be deployed on-premises, in a private cloud, as a hybrid or as SaaS, which lets companies bound by data residency or sovereignty rules personalize using their entire dataset without moving it out. Customer, engagement, transaction and journey data merge through identity resolution into a single lasting profile, and live and large-scale batch processing run side by side. Its MaxAI layer deploys nine specialist agents plus an orchestrator to convert plain-language briefs into audiences, flows and creative, checked against compliance, eligibility and offer rules. Predictive models and embedded decisioning select the offer, channel and timing for each person, across email, SMS, push, web, WhatsApp and contact center, under auditable governance. Built for large regulated B2C and B2B enterprises, not small teams.

What is Oracle Responsys?

Marketing organizations have the opportunity to leverage a cohesive platform that effectively manages and synchronizes every customer interaction across multiple channels, such as email, mobile, social media, display ads, and online environments. Chief Marketing Officers (CMOs) from various industries are equipped with the necessary tools to deliver exceptional customer experiences throughout all marketing activities and every stage of the customer journey. By converting data from multiple sources into actionable insights, businesses can develop highly targeted audience segments and allow customers to influence their forthcoming experiences through near real-time interactions. With Oracle Responsys, marketing teams are provided with vital resources to deliver the relevant and engaging experiences that customers anticipate across a variety of devices and channels. Even with technological advancements, email marketers still face challenges in effectively utilizing customer data for personalized campaigns, sustaining ongoing engagement, and integrating email marketing strategies across diverse channels. Furthermore, Oracle Responsys is distinguished by its award-winning email marketing capabilities, ensuring marketers can forge meaningful connections with their audience. By harnessing these integrated features, organizations can refine their marketing strategies, cultivate stronger customer relationships, and ultimately drive better business outcomes. This comprehensive approach not only addresses existing challenges but also positions companies to thrive in an increasingly competitive landscape.

Media

Media

Integrations Supported

Advantage

Integrations Supported

Bizintel360
Blotout
BlueVenn
Brandmovers
Contentsquare
Cyclr
Fresh Relevance
FunMobility DXP
LeadsBridge
LoginRadius
Lytics
Narvar
Oracle Business Intelligence (OBIEE)
Oracle Marketing
SmarterHQ
Tatango
Wyng
Yieldify
Zaius

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

HCLSoftware

Date Founded

2019

Company Location

India

Company Website

www.hcl-software.com/unica

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/marketingcloud/products/cross-channel-orchestration/

Categories and Features

Campaign Management

Not specified

Email Marketing

Not specified

Marketing

Not specified

Marketing Automation

Not specified

Personalization

Not specified

Categories and Features

Campaign Management

Not specified

Display Advertising

Not specified

Email Marketing

Not specified

Email Personalization

Not specified

Marketing

Not specified

Marketing Analytics

Not specified

Marketing Automation

Not specified

Mobile Marketing

Not specified

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