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What is Unique IQ?

Unique IQ stands out as a respected software solution for home care management, catering to a variety of care environments such as domiciliary, supported living, live-in, complex, and reablement care providers. The platform seamlessly combines crucial features such as rostering, care planning, electronic medication administration records (eMAR), visit verification, financial oversight, and reporting, enabling office staff to concentrate on delivering care rather than drowning in administrative duties. Caregivers have the advantage of a mobile app that functions offline, while managers benefit from real-time insights and easily accessible records for audits. Moreover, our integrated artificial intelligence aids care providers in collaboratively developing care plans and spotting potential issues in visit notes before they escalate into serious challenges. The authentic two-way messaging system strengthens communication between office personnel and caregivers, while our Defined Access Rights feature guarantees that organizations with multiple branches can maintain stringent control over information accessibility. When you choose to contact us, you'll interact with a real person, highlighting our dedication to acting as your partner in care technology, rather than just another vendor. This commitment to personalized interaction not only reinforces our mission but also enhances the quality of care delivery through our innovative solutions. As we continue to evolve, we remain focused on meeting the unique needs of care providers, ensuring that they have the tools necessary to deliver exceptional service.

What is Carelo?

Carelo offers an all-inclusive care management solution tailored for domiciliary care providers across the UK, effectively uniting office staff, caregivers, and families on a single platform. Office teams can efficiently manage schedules and monitor visits, while caregivers have the capability to check in and out using GPS through a mobile application, document care notes, manage medication records (eMAR), and keep care charts updated, all available offline. Families benefit from their own app that allows them to track visits and notes made by caregivers. Key features include electronic call monitoring, a compliance suite called Matrix that supports training, supervision, and spot checks, as well as tools for managing timesheets, holiday tracking, incident reporting, body maps, messaging, and customizable exports. Additionally, Carelo provides Carelo AI, a personalized assistant that leverages the company's specific data, and Live Tracking, enabling real-time monitoring of caregivers’ movements between check-ins and check-outs. Monthly plans begin at £59, depending on the number of active caregivers, and include unlimited user accounts and office logins, along with free data migration and the first month at no cost. This innovative system fosters a seamless connection among all participants in the caregiving journey, ensuring everyone remains informed and engaged. With such comprehensive features, Carelo stands out as a leader in care management solutions.

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Unique IQ

Date Founded

2006

Company Website

www.uniqueiq.co.uk

Company Facts

Organization Name

Myfinity Ltd

Date Founded

2025

Company Location

United Kingdom

Company Website

carelo.co.uk

Categories and Features

Home Care

Not specified

Home Health Care

Not specified

Categories and Features

Home Care

Not specified

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