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What is Unit.Chat?

Unit.Chat aggregates customer feedback and communications from multiple social media platforms, such as Instagram, YouTube, and Facebook, allowing you to swiftly respond to any inquiries via Slack while leveraging all available information. This streamlined process enhances customer engagement and ensures timely responses to their needs.

What is Social Places?

An individual is currently active online, expressing opinions in various ways. Is your brand prepared to engage with them? Research shows that consumers place greater trust in reviews compared to personal recommendations. Favorable reviews can significantly motivate potential customers to reach out to a business, whether by visiting the website, making a phone call, or stopping by in person. You have the flexibility to select which review ratings and platforms to showcase. Tailored notifications can be set up for managers, clients, and brands alike. Additionally, our API enables you to prominently feature testimonials and customer feedback on your website, enhancing credibility and engagement. This integration can help foster a more interactive relationship between your brand and its audience.

Media

Media

Integrations Supported

Integrations Supported

Apple Maps
Bing Maps
Facebook
Google
HERE
Instagram
Tripadvisor
Trustist
Trustpilot
WhatsApp
X (Twitter)

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Based on Location Count
For Businesses with a Single Location:
* We offer a comprehensive package at $208.95, covering essential services like Listings Management, Reputation Management, and Social Media.
* This ensures your single location makes a strong digital impression, right here in the heart of your community.

Scaling Up: 2-5 Locations:
* As you expand, our pricing scales efficiently. For businesses with 2-5 locations, the total package is $163.88.
* We understand the challenges of multi-location businesses, and our pricing reflects that.\

Growing Further: 6-10 Locations:
* For businesses with 6-10 locations, we offer a total package of $88.28.
* This pricing tier is designed to support your growth while maintaining a strong online presence.

Larger Enterprises: 11+ Locations:
* As your business grows even larger, our pricing continues to scale down, ensuring you get the best value for your investment.
* We offer cost-effective solutions for enterprises with up to 2000+ locations, with total package pricing ranging from $6.30 a location. Listings, Reputation, Social, Listening, Ads & Bookings

Individual Service Breakdown:
* Modular offering with individual pricing for each service (Listings, Local Pages, Listening Reputation, Social, Ads, Bookings, and MyHub)

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unit.Chat

Date Founded

2017

Company Website

unit.chat

Company Facts

Organization Name

Social Places

Date Founded

2015

Company Location

South Africa

Company Website

socialplaces.io

Categories and Features

Review Management

Negative Feedback Management
Response Management
Review Monitoring
Review Notification

Social Media Management

Customer Engagement
Multi-Account Management
Multi-User Collaboration
Social Media Monitoring

Categories and Features

AI Review Management

Not specified

Customer Feedback

Not specified

Local Marketing

Advertising Management
CRM
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Local SEO

Not specified

Marketing Analytics

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Not specified

Social Listening

Not specified

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Store Locator

Not specified

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